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  1. #1
    Senior Tech 100+ Posts
    Konica Minolta C224 - freezing

    Kenny's Avatar
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    Konica Minolta C224 - freezing

    Hi guys,

    we currently have a machine that freezes after about a minute or so when powering the machine on. Iíve managed to get into the call history of the machine and it displays a E304 error. I unplugged the machines HDD and disabled, the machine horn came up with a FA14 but doesnít freeze.

    Iíve updated the machines firmware to latest and disconnected/reconnected HDD, SSD and MFP

    Iím thinking of replacing the HDD and starting there,

    just wondering if anyone has experienced this?

  2. #2
    Service Manager 1,000+ Posts
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    Re: Konica Minolta C224 - freezing

    You could just uninstall the HDD. If issues go away then it wasn't a waste of money. E

  3. #3
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: Konica Minolta C224 - freezing

    Quote Originally Posted by Kenny View Post
    Hi guys,

    we currently have a machine that freezes after about a minute or so when powering the machine on. I’ve managed to get into the call history of the machine and it displays a E304 error. I unplugged the machines HDD and disabled, the machine horn came up with a FA14 but doesn’t freeze.

    I’ve updated the machines firmware to latest and disconnected/reconnected HDD, SSD and MFP

    I’m thinking of replacing the HDD and starting there,

    just wondering if anyone has experienced this?
    Quote Originally Posted by emujo2 View Post
    You could just uninstall the HDD. If issues go away then it wasn't a waste of money. E
    Looks like he already tried this. Anyway should be done right - first uninstall HDD then disconnect it.

    Kenny before replacement of HDD you can try to format it.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  4. #4
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    Re: Konica Minolta C224 - freezing

    Sorry missed that..FA14 w/o a HDD would be firmware or MFP board.

  5. #5
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    Re: Konica Minolta C224 - freezing

    You could try just in case "clear all data", propably wont solve problem but you have nothing to lose.

  6. #6
    Senior Tech 100+ Posts
    Konica Minolta C224 - freezing

    Kenny's Avatar
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    Re: Konica Minolta C224 - freezing

    thanks for the suggestions guys will update you today

  7. #7
    Senior Tech 100+ Posts
    Konica Minolta C224 - freezing

    Kenny's Avatar
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    Re: Konica Minolta C224 - freezing

    It was the HDD guys

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