KBA01400094
Updated: 6/9/2015 7:39:00 PM
Related Products:bizhub C224e,bizhub C284e,bizhub C364e,bizhub C454e,bizhub C554e,bizhub
C654e,bizhub C754e
Error E301,E304,C4091Root Cause
CE301/CE304/C4091 is indicated and MFP locks up (freezes).
Workaround/Fix
CAUSE: Firmware bug.
SOLUTION: Please install firmware versions GC3A9
(nonLK) and GD3A9 (w/LK101v3 installed).
The firmware is normally available for download from One Stop Product Support. In this case, firmware for the bizhub C454e/C554e/C654e/C754e can be downloaded from a special FTP site (
ftp://special:12345@cscsupportftp.mykonicaminolta.com bizhub_C454e_C554e and bizhub_C654e_C754e folders). This firmware will fix the error code/freeze issue, but may create an offset image issue when printing via the PCL driver. The offset image issue is being investigated. Note: Please refer to attached Program Release Information prior to installing the firmware. To view
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