i dont recall ever having a screen die let alone multiple at same client. but i gotta agree going along with the install of faulty units is a bag of worms for u
i dont recall ever having a screen die let alone multiple at same client. but i gotta agree going along with the install of faulty units is a bag of worms for u
Was just about to make the same comment. We had (and still have) quite a few of these out in the field. I'd guess probably around 30 to 35 of these total over the years, and have never had a single OP panel go out.
I'd be curious to know what the customer has done to their machines to cause so many failures of the panel.
A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...
Same for me, had broken paper cassettes but OP no.
Maybe somebody put sticker like this on machine
eba74626-03ef-47a5-859a-13ff2632e0f5_1.bfa0c365b650363fc0a686fbc2a0dca2.jpg
Had blank panels a few times. It was never the panel itself but either the ssd board, mfp board or a combination of the two.
These all happened at recycling centres that seemed to have poor quality mains electricity supplies.
A costly repair either way.
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