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  1. #11
    Service Manager 1,000+ Posts
    IP Address no Op Panel


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    Re: IP Address no Op Panel

    i dont recall ever having a screen die let alone multiple at same client. but i gotta agree going along with the install of faulty units is a bag of worms for u

  2. #12
    Service Manager 1,000+ Posts femaster's Avatar
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    Re: IP Address no Op Panel

    Quote Originally Posted by rrrohan View Post
    i dont recall ever having a screen die let alone multiple at same client. but i gotta agree going along with the install of faulty units is a bag of worms for u
    Was just about to make the same comment. We had (and still have) quite a few of these out in the field. I'd guess probably around 30 to 35 of these total over the years, and have never had a single OP panel go out.

    I'd be curious to know what the customer has done to their machines to cause so many failures of the panel.
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  3. #13
    Field Supervisor 500+ Posts
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    Re: IP Address no Op Panel

    Same for me, had broken paper cassettes but OP no.
    Maybe somebody put sticker like this on machine

    eba74626-03ef-47a5-859a-13ff2632e0f5_1.bfa0c365b650363fc0a686fbc2a0dca2.jpg

  4. #14
    Field Supervisor 500+ Posts
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    Re: IP Address no Op Panel

    Had blank panels a few times. It was never the panel itself but either the ssd board, mfp board or a combination of the two.

    These all happened at recycling centres that seemed to have poor quality mains electricity supplies.

    A costly repair either way.

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