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  1. #1
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    Notification issue

    Hi, an interesting issue. this is randomly happening across 4, 8, and i series. we get monthly meter reads with no issue but intermittent or no notifications for toner/UTR.
    list/counter is set to allow, email tx settings are all set to ON under SMTP, No issue sending a Scan to email off network. Are there any additional settings that may need to be checked?


    Thanks.

  2. #2
    Service Manager 5,000+ Posts
    Notification issue

    copier tech's Avatar
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    Re: Notification issue

    Quote Originally Posted by tech_in_greybruce1 View Post
    Hi, an interesting issue. this is randomly happening across 4, 8, and i series. we get monthly meter reads with no issue but intermittent or no notifications for toner/UTR.
    list/counter is set to allow, email tx settings are all set to ON under SMTP, No issue sending a Scan to email off network. Are there any additional settings that may need to be checked?


    Thanks.
    Check the firmware is on the latest.

    We have some clients that turn off the machines at night this could also be a reason.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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