8 Series SMB.. i know right

[Bricorley]

ok So i have a few machines that have been failing left and right. Customers have been replacing their win10 Pc with another... Same win10 build and all... But i for he life of me cant get the SMB to work again. Id check all the setting, sharing, domain, passwords, firewall, antvirus, firmware, ect. but i would still get a "server connection error". I cant remember the exact error number (111 i think) but i will get that... Has one else ran into this..seems to be more frequent then before.

[Synthohol]

in admin set ntlm to 1/2?

[rrrohan]

Im going to just wait till we hear the network error code it displayed

[DelawareJim]

In Windows, search "turn windows features ON OFF control panel". Click on it and it should bring up the small box called Windows Features. Scroll down to: "SMB 1.0/CIFS file sharing support". You want to make sure all 3 boxes are checked. Windows will do a quick update and then you have to restart the computer. We have had the issue dozens of times.

[rrrohan]

In Windows, search "turn windows features ON OFF control panel". Click on it and it should bring up the small box called Windows Features. Scroll down to: "SMB 1.0/CIFS file sharing support". You want to make sure all 3 boxes are checked. Windows will do a quick update and then you have to restart the computer. We have had the issue dozens of times.

8 series doesnt use smb1 though

[REGSIS]

In Windows, search "turn windows features ON OFF control panel". Click on it and it should bring up the small box called Windows Features. Scroll down to: "SMB 1.0/CIFS file sharing support". You want to make sure all 3 boxes are checked. Windows will do a quick update and then you have to restart the computer. We have had the issue dozens of times.

Server box is enough but you can enable client too for other purposes. Autoremove should be unchecked if you want to stay this way, otherwise next update could unchecked server & client boxes and SMB1 will be disabled again.

And uncheck "Direct SMB" box.
P.S. older 8 series FWs use SMB1.

[CP-1015]

ok So i have a few machines that have been failing left and right. Customers have been replacing their win10 Pc with another... Same win10 build and all... But i for he life of me cant get the SMB to work again. Id check all the setting, sharing, domain, passwords, firewall, antvirus, firmware, ect. but i would still get a "server connection error". I cant remember the exact error number (111 i think) but i will get that... Has one else ran into this..seems to be more frequent then before.

Be sure for correct netconnection profile. Perhaps it changed from private to public after connecting another pc. When ports in firewall are only opened for private you get "server connection" error.

[ltdiniz]

Required MFP Settings For NTLMv2 Authentication
According to the 308 series Service Manual: (I-27, page 821) SMB Client must be on and User
Authentication (NTLM) enabled in order to successfully authenticate to a Windows Server Domain via
NTLMv2. The is a requirement as KM MFPs use SMBv2 over Port 445 in order to perform negotiation
and authentication using NTLM

External Server Settings:
Neither [NTLM v1] nor [NTLM v2] appear when “OFF” is selected in [Administrator Settings] -> [Network
Settings] -> [SMB Settings] -> [Client Settings] -> [User Authentication (NTLM)].



Buenas follows a BT to help his friend and everyone who needs it in the future.