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  1. #1
    Master Of The Obvious 10,000+ Posts
    Better than I had hoped.

    blackcat4866's Avatar
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    Better than I had hoped.

    ~24 months ago I was called out on a bizhub C284e that was backgrounding. It took me about 10 minutes to figure out that the generic toner was the cause.

    I'm so used to endusers ignoring my advice, I was shocked when they actually did what I suggested. I said: "If you want to save some money and you're patient, buy (4) new genuine toner cartridges and install them. Gradually the generic toner will be depleted and replaced with the good stuff. The image quality will come back."

    And it did. What I didn't take into account was the incredibly low volume this customer runs. If all four toners were changed at the same time 24 months ago, they are currently C:98%, M:97%, Y:94%, K:85%. Only the cyan still had a few of the random sprinkles. It only proves my theory that the developer is undamaged by the generic toner, and is recoverable. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  2. #2
    Service Manager 10,000+ Posts
    Better than I had hoped.

    BillyCarpenter's Avatar
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    Re: Better than I had hoped.

    I know that's true on the older models back in the day when we could run skyshots to clean it out and replace with good toner. I wonder if this is true for all makes and models for today's copiers?
    Growth is found only in adversity.

  3. #3
    Service Manager 1,000+ Posts
    Better than I had hoped.


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    Re: Better than I had hoped.

    Doesn't take long to deplete the Dev. Just vac out the hopper and run about 30 A3 gradations until it asks you to replace toner I managed to save a Dev unit when customer put a non genuine yellow toner is blacks spot on a C220 years ago with this method

    Sent from my Pixel 4 XL using Tapatalk

  4. #4
    Retired 10,000+ Posts
    Better than I had hoped.

    slimslob's Avatar
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    Re: Better than I had hoped.

    Years ago I got a call on a HP Laserjet IIIp that had backgrounding. When I pulled the cartridge out it was labeled as a refilled cartridge. They still had the old cartridge so I shook it a few times and put it back in. Prefect quality.

  5. #5
    Service Manager 2,500+ Posts
    Better than I had hoped.


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    Re: Better than I had hoped.

    Quote Originally Posted by rrrohan View Post
    Doesn't take long to deplete the Dev. Just vac out the hopper and run about 30 A3 gradations until it asks you to replace toner I managed to save a Dev unit when customer put a non genuine yellow toner is blacks spot on a C220 years ago with this method

    Sent from my Pixel 4 XL using Tapatalk
    I haven't bought a "4 series" color Dev unit in years. I've also been able to bring them back to life. The few times had buy Dev unit I used the less expensive black and converted by running 40-60 halftones of color I wanted black to change to.

  6. #6
    Service Manager 1,000+ Posts
    Better than I had hoped.


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    Re: Better than I had hoped.

    Didn't know U could do that. Handy to know if i don't have stock, cheers

    Sent from my Pixel 4 XL using Tapatalk

  7. #7
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Better than I had hoped.

    Quote Originally Posted by blackcat4866 View Post
    ~24 months ago I was called out on a bizhub C284e that was backgrounding. It took me about 10 minutes to figure out that the generic toner was the cause.

    I'm so used to endusers ignoring my advice, I was shocked when they actually did what I suggested. I said: "If you want to save some money and you're patient, buy (4) new genuine toner cartridges and install them. Gradually the generic toner will be depleted and replaced with the good stuff. The image quality will come back."

    And it did. What I didn't take into account was the incredibly low volume this customer runs. If all four toners were changed at the same time 24 months ago, they are currently C:98%, M:97%, Y:94%, K:85%. Only the cyan still had a few of the random sprinkles. It only proves my theory that the developer is undamaged by the generic toner, and is recoverable. =^..^=
    Those machines are super good in my experience. They are well engineered and well build solid as a rock especially when customers push some volumes on them not low counts. Extremely tech friendly I have a few CC224e past 1.5 million counters almost nothing changed but the consumables. One of my all time favourites together with old crusty analog Toshiba 13xx series.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  8. #8
    Master Of The Obvious 10,000+ Posts
    Better than I had hoped.

    blackcat4866's Avatar
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    Re: Better than I had hoped.

    The first time I tried this it was on a VoyagerE (CS-C4035E). My enduser had run out of cyan toner, but did have a magenta on-hand. The prints started to turn sorta purple, with two sources of magenta and no source of cyan.

    I made up a toner depletion cyan test chart which is ~90% coverage, and a nice 25mm wide void, to avoid fuser wraps. It started out full magenta, and turned full cyan.

    The type and amount of developer particles is the same regardless of the color. Only the toner color is different. If you are switching colors with new developer, the key is to stir the developer immediately after installation to store a toner density value, then run depletion charts to use the toner in the developer mix, and replace it with toner from the toner cartridge. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Service Manager 2,500+ Posts
    Better than I had hoped.

    Hansoon's Avatar
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    Re: Better than I had hoped.

    Quote Originally Posted by blackcat4866 View Post
    The first time I tried this it was on a VoyagerE (CS-C4035E). My enduser had run out of cyan toner, but did have a magenta on-hand. The prints started to turn sorta purple, with two sources of magenta and no source of cyan.

    I made up a toner depletion cyan test chart which is ~90% coverage, and a nice 25mm wide void, to avoid fuser wraps. It started out full magenta, and turned full cyan.

    The type and amount of developer particles is the same regardless of the color. Only the toner color is different. If you are switching colors with new developer, the key is to stir the developer immediately after installation to store a toner density value, then run depletion charts to use the toner in the developer mix, and replace it with toner from the toner cartridge. =^..^=
    Very good suggestion, clever!
    Thanks

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  10. #10
    Service Manager 1,000+ Posts
    Better than I had hoped.


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    Re: Better than I had hoped.

    if devs can be converted why do they bother prefilling them with a toner. why not just sell the dev filled with only dev and let the toner hopper fill it as required with your choice of toner colour dependant of which slot u install it in

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