I have a big problem with customers calling for toner to be delivered ASAP because of the of the toner quantity bars on the display screen on Konica Minolta Bizhub models 4 series, 8 series ect. Customers calling when the bar is at 1/4 full screaming they need toner right away. 95% of our customers their maintenance includes the toner so we don't want the customer to replace the toner too soon and waste the toner. We don't send the customer their new toner unless the copier has the message (toner (K) is low. Replace when necessary.) Those toner quantity bars are confusing the customers and I was wondering if anybody knows if there is a software switch that can shut the bars indicating toner lever (OFF). Thanks.
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