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  1. #1
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    C3300i freeze in boot

    I have a C3300i which freeze in boot (KM logo) the line is 1/3 on total.
    This machines worked with perfect to friday.
    From friday it stucked to boot.
    I think it's an SD Card error.
    Can I boot it without SD Card?
    If I change a new SD Card it will be working, or I need something (format)?
    What stored in SD Card?

  2. #2
    Certified Konica Expert 2,500+ Posts
    C3300i freeze in boot

    Synthohol's Avatar
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    Re: C3300i freeze in boot

    try firmware.
    We know a thing or two because we've seen a thing or two.

  3. #3
    Senior Tech 100+ Posts drowranger's Avatar
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    Re: C3300i freeze in boot

    Please check knova and use AAJT0Y0-F000-GXX-22.exe to diagnose CPU board and storage board (MicroSD) . This new tool have the option to recover ssd as well.

  4. #4
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    Re: C3300i freeze in boot

    For C3350 there is a tool for boot issue. I don't know work also with printer

    Gesendet von meinem SM-G980F mit Tapatalk

  5. #5
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    Re: C3300i freeze in boot

    Quote Originally Posted by Synthohol View Post
    try firmware.
    It's the G2-E9 fw version.

  6. #6
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    Re: C3300i freeze in boot

    Quote Originally Posted by drowranger View Post
    Please check knova and use AAJT0Y0-F000-GXX-22.exe to diagnose CPU board and storage board (MicroSD) . This new tool have the option to recover ssd as well.
    I will check this today.

  7. #7
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    Re: C3300i freeze in boot

    Quote Originally Posted by Firmaware View Post
    For C3350 there is a tool for boot issue. I don't know work also with printer

    Gesendet von meinem SM-G980F mit Tapatalk
    And how can I checked it?

  8. #8
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: C3300i freeze in boot

    Quote Originally Posted by Sysco View Post
    And how can I checked it?
    He basically repeated what drowranger said. Download and use this tool/firmware its simple.
    Good luck
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  9. #9
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    Re: C3300i freeze in boot

    Quote Originally Posted by drowranger View Post
    Please check knova and use AAJT0Y0-F000-GXX-22.exe to diagnose CPU board and storage board (MicroSD) . This new tool have the option to recover ssd as well.
    I checked the diagnostic tool in the machine.
    Nothing change.
    It's freeze and not going to diagnostic menu.
    I waited 5 minutes.
    I checked the USB in other machine and it's work perfectly.
    I don't know what I will change.

  10. #10
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    Re: C3300i freeze in boot

    Quote Originally Posted by Sysco View Post
    I checked the diagnostic tool in the machine.
    Nothing change.
    It's freeze and not going to diagnostic menu.
    I waited 5 minutes.
    I checked the USB in other machine and it's work perfectly.
    I don't know what I will change.
    Attached the photo.
    Attached Images Attached Images

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