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  1. #1
    Trusted Tech 50+ Posts
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    Mar 2020
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    Scan to FTP with bizhub C650i

    We have a customer who scans documents to a remote server via FTP Scan with the C650i. Sporadically the scan fails with error "No Folder". Has anyone ever encountered this?.
    Ok, sporadically no connection to server or something but no folder? I don't think it has anything to do with the specific machine. In my experience errors so folder or wrong authenificaton data
    are quite reliable.

  2. #2
    Service Manager 1,000+ Posts
    Scan to FTP with bizhub  C650i

    Join Date
    Sep 2011
    Perth, Western Australia
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    Re: Scan to FTP with bizhub C650i

    What server program is hosting

    Sent from my Pixel 4 XL using Tapatalk

  3. #3
    Certified Konica Expert 2,500+ Posts
    Scan to FTP with bizhub  C650i

    Synthohol's Avatar
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    Mar 2016
    North Jersey
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    Re: Scan to FTP with bizhub C650i

    lock the speed in at 100tx duplex.
    ive seen too many mfp nic cards get dropped off the network because the mfp nic is auto negotiating the speed and the switch/hub does the same. they cant agree on a speed so it gets dropped.
    its a harmless "hail mary" pass
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

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