Konica Minolta C258 custom paper tray seting

**Paulo Borges** · 09-08-2021

Hi! to all.

I´m working on a Bizhub C258 who have the custom / manual paper size setting function for tray 1 and tray 2 disabled. Only auto paper size detection via paper tray sensors is available, which only permits the machine to work with standard paper sizes. My costumer needs to print a lot on custom paper sizes, so the by-pass tray is not a valid solution. I searched in all the machine menus as well in all the tech service menus for a way to solve this with no luck. No visible option for enabling or disabling that function. I've talked to some of my colegues but none knows how to do it. I think the solution is somewhere on the "firmware dsw's" settings on the tech menu, but can´t get any information wich is wich.
Can anyone point me to the right direction?
Thanks in advance.

**tsbservice** · 09-08-2021

Hi, can you post a picture for better understanding?

**blackcat4866** · 09-08-2021

Are you implying that any paper tray on your bizhub C258 can identify non-standard paper sizes, under any circumstances? You can certainly PROGRAM non-standard paper sizes through the panel, but the tray will not be able to automatically identify non-standard paper sizes. =^..^=

**Synthohol** · 09-08-2021

make sure auto is unchecked

**Paulo Borges** · 09-09-2021

Originally Posted by tsbservice

Hi, can you post a picture for better understanding?

This is what I need the machine to do. Photos are from another machine.

IMG_3151 (002).jpg IMG_3150 (002).jpg

**Paulo Borges** · 09-09-2021

Originally Posted by blackcat4866

Are you implying that any paper tray on your bizhub C258 can identify non-standard paper sizes, under any circumstances? You can certainly PROGRAM non-standard paper sizes through the panel, but the tray will not be able to automatically identify non-standard paper sizes. =^..^=

I want to manually program non-standard sizes, but this funtion is unavailable on this machine.

**Paulo Borges** · 09-09-2021

Originally Posted by Synthohol

make sure auto is unchecked

Yes, is unchecked.

**allan** · 09-09-2021

Sure there are no user authentication setup on the machine with some restrictions?

Can always try and initialize user settings.

**Paulo Borges** · 09-09-2021

Originally Posted by allan

Sure there are no user authentication setup on the machine with some restrictions?

Can always try and initialize user settings.

User authentication is not turned on in this machine. I did "clear all data" on service mode but did not solve the problem

**B0265** · 09-09-2021

If you activate Engine FW DipSW 19 it's possible to select custom-size paper detection of the tray 1 and tray 2.
Beware that in earlier C258's the guides in the paper trays can only be set to fixed posistions.