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  1. #1
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    Konica Minolta C258 custom paper tray seting

    Hi! to all.

    Im working on a Bizhub C258 who have the custom / manual paper size setting function for tray 1 and tray 2 disabled. Only auto paper size detection via paper tray sensors is available, which only permits the machine to work with standard paper sizes. My costumer needs to print a lot on custom paper sizes, so the by-pass tray is not a valid solution. I searched in all the machine menus as well in all the tech service menus for a way to solve this with no luck. No visible option for enabling or disabling that function. I've talked to some of my colegues but none knows how to do it. I think the solution is somewhere on the "firmware dsw's" settings on the tech menu, but cant get any information wich is wich.
    Can anyone point me to the right direction?
    Thanks in advance.

  2. #2
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: Konica Minolta C258 custom paper tray seting

    Hi, can you post a picture for better understanding?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  3. #3
    Master Of The Obvious 10,000+ Posts
    Konica Minolta C258 custom paper tray seting

    blackcat4866's Avatar
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    Re: Konica Minolta C258 custom paper tray seting

    Are you implying that any paper tray on your bizhub C258 can identify non-standard paper sizes, under any circumstances? You can certainly PROGRAM non-standard paper sizes through the panel, but the tray will not be able to automatically identify non-standard paper sizes. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Certified Konica Expert 2,500+ Posts
    Konica Minolta C258 custom paper tray seting

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    Re: Konica Minolta C258 custom paper tray seting

    make sure auto is unchecked
    Attached Images Attached Images
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  5. #5
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    Re: Konica Minolta C258 custom paper tray seting

    Quote Originally Posted by tsbservice View Post
    Hi, can you post a picture for better understanding?
    This is what I need the machine to do. Photos are from another machine.

    IMG_3151 (002).jpgIMG_3150 (002).jpg

  6. #6
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    Re: Konica Minolta C258 custom paper tray seting

    Quote Originally Posted by blackcat4866 View Post
    Are you implying that any paper tray on your bizhub C258 can identify non-standard paper sizes, under any circumstances? You can certainly PROGRAM non-standard paper sizes through the panel, but the tray will not be able to automatically identify non-standard paper sizes. =^..^=
    I want to manually program non-standard sizes, but this funtion is unavailable on this machine.

  7. #7
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    Re: Konica Minolta C258 custom paper tray seting

    Quote Originally Posted by Synthohol View Post
    make sure auto is unchecked
    Yes, is unchecked.

  8. #8
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: Konica Minolta C258 custom paper tray seting

    Sure there are no user authentication setup on the machine with some restrictions?

    Can always try and initialize user settings.
    Whatever

  9. #9
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    Re: Konica Minolta C258 custom paper tray seting

    Quote Originally Posted by allan View Post
    Sure there are no user authentication setup on the machine with some restrictions?

    Can always try and initialize user settings.
    User authentication is not turned on in this machine. I did "clear all data" on service mode but did not solve the problem

  10. #10
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: Konica Minolta C258 custom paper tray seting

    If you activate Engine FW DipSW 19 it's possible to select custom-size paper detection of the tray 1 and tray 2.
    Beware that in earlier C258's the guides in the paper trays can only be set to fixed posistions.

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