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Thread: C454

  1. #1
    Senior Tech 100+ Posts
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    C454

    Hi all,

    Long time no see

    I have an C454e but its showing 8.5x11 on tray 2 even though its got A4 in it, both tray 1 and 3 show correctly. I've seen this many times on C220 type machines and changing the tray sorts it out but not on this machine. I'm no aware of any settings for this, any ideas?

    Many thanks Paul.

  2. #2
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: C454

    Size detect mechanism in the back of the machine behind the tray is possibly the culprit.


    BUT, what all have you done? Details matter.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  3. #3
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    Re: C454

    Read this topic, there is your answer

    C224e draw issues

  4. #4
    Service Manager 2,500+ Posts
    C454


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    Re: C454

    I thought you can manually set the sizes for the drawers and override Auto size? Touch the paper tray then "change settings" tab right next to it. Know I've done that for the Manual feed tray but also thought it worked for any tray?

  5. #5
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    Re: C454

    No, i think you can only change paper thick settings, not paper size.

  6. #6
    Certified Konica Expert 2,500+ Posts
    C454

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    Re: C454

    Yes you can lock in a manual size.
    Check your marketing area.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  7. #7
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    Re: C454

    I will check tomorrow but i am pretty sure it is not possible, at least not for Europe marketing area.

  8. #8
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    Re: C454

    Thanks for all the reply. I'll look into detection at the back of the tray and also the linked thread.
    Unfortunately you can't just override the detected size as far as I know 😥
    Paul.

  9. #9
    Service Manager 5,000+ Posts
    C454

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    Re: C454

    Quote Originally Posted by paulrid View Post
    Hi all,

    Long time no see

    I have an C454e but its showing 8.5x11 on tray 2 even though its got A4 in it, both tray 1 and 3 show correctly. I've seen this many times on C220 type machines and changing the tray sorts it out but not on this machine. I'm no aware of any settings for this, any ideas?

    Many thanks Paul.
    I've seen the cable to the size detect sensors break/snap it seems like they are attached too tight so break over time.







    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  10. #10
    Service Manager 1,000+ Posts
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    Re: C454

    Trays are either set for US or A4. market..the side guides interface with the rear size detect assy. The bypass tray has a rheostat that is adj/calibrated in service mode..Tray 1 and 2 errors are almost always caused by the guides or paper behind the tray. E

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