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  1. #1
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    Scan preview screen

    I just repaired a Bizhub C368 with a code C-D011 error. I installed the recovery tool GXX-A8, then the preventive firmware GXX-B0. Also did a physical and logical format of the hard drive. The machine is working fine except now when scanning to e-mail a preview screen come up showing all the scan settings and says something about broadcast settings. If you press the scan button at the bottom of this screen the machine will send the scan just fine. Before I did the repair this extra preview screen never came up and I have never seen it on any other machine. How do I shut off this extra preview screen? I have scrolled through the settings and have not found anything. Help please the customer does not want this extra screen when they scan.

  2. #2
    Certified Konica Expert 2,500+ Posts
    Scan preview screen

    Synthohol's Avatar
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    Re: Scan preview screen

    I think it's called "preview before processing"
    It can be turned off
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  3. #3
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    Re: Scan preview screen

    Quote Originally Posted by Synthohol View Post
    I think it's called "preview before processing"
    It can be turned off
    Do you know how to turn it off? Is it in admin mode settings somewhere?

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Scan preview screen

    I would play with this setting:

    Utility]
    [Administrator Settings]
    [System Settings]
    [Preview Settings]
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

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