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  1. #1
    Senior Tech 100+ Posts
    Bizhub 754e Service call 2557


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    Bizhub 754e Service call 2557

    I am getting an error 2557 in Bizhub c754, black toner is not going in the development unit,but hopper is full of toner, while running manual toner add option in service mode ,all 4 colours hopper motors are not working,what could be the problem?

  2. #2
    Senior Tech 100+ Posts escalante's Avatar
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    Re: Bizhub 754e Service call 2557

    Quote Originally Posted by tomson25 View Post
    I am getting an error 2557 in Bizhub c754, black toner is not going in the development unit,but hopper is full of toner, while running manual toner add option in service mode ,all 4 colours hopper motors are not working,what could be the problem?
    You have to check the gear play of the transfer belt cleaning unit, Also check the double gear that goes next to the M38 motor

    Enviado desde mi Infinix X692 mediante Tapatalk

  3. #3
    Senior Tech 250+ Posts Zesti's Avatar
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    Re: Bizhub 754e Service call 2557

    Quote Originally Posted by escalante View Post
    You have to check the gear play of the transfer belt cleaning unit, Also check the double gear that goes next to the M38 motor

    Enviado desde mi Infinix X692 mediante Tapatalk
    It's 2557 buddy!!!!!
    Check toner shutter, under side of hopper, if its opening. Sometime the DV tank shutter breaks and could not slide back toner shutter and there may be toner over fed in hopper just tap toner shutter side to loosen the toner.

  4. #4
    Senior Tech 100+ Posts
    Bizhub 754e Service call 2557


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    Re: Bizhub 754e Service call 2557

    DV shutter is okay.while running manual toner feed in service mode, hopper motor is not rotating.
    Last edited by tomson25; 09-18-2021 at 05:34 PM.

  5. #5
    Service Manager 1,000+ Posts
    Bizhub 754e Service call 2557


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    Re: Bizhub 754e Service call 2557

    Quote Originally Posted by tomson25 View Post
    DV shutter is okay.while running manual toner feed in service mode, hopper motor is not rotating.
    If it's not rotating you found the problem

    Sent from my Pixel 4 XL using Tapatalk

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