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  1. #1
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    Question Blurry text in spots 951

    the problem is at the morning. when the customer turns on the machine, the first 100-200 pages are blurry like the example and after that,this symptom never occurs again till the next day. I did change drum,developer,charging (because of maintenance) and the symptom still occurs. It only stops if i clean the drum with isopropyl alcohol. I also did clean the discharge but nothing changed. Any guesses?

    The example is before the cleaning the drum and after cleaning it. The background of the tabs also missing before the cleaning and it never happens on the same spots. Its random.

    2.jpg1.jpg

  2. #2
    Trusted Tech 50+ Posts lartis.aineias's Avatar
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    Re: Blurry text in spots 951

    Quote Originally Posted by Lx5 View Post
    the problem is at the morning. when the customer turns on the machine, the first 100-200 pages are blurry like the example and after that,this symptom never occurs again till the next day. I did change drum,developer,charging (because of maintenance) and the symptom still occurs. It only stops if i clean the drum with isopropyl alcohol. I also did clean the discharge but nothing changed. Any guesses?

    The example is before the cleaning the drum and after cleaning it. The background of the tabs also missing before the cleaning and it never happens on the same spots. Its random.
    Can you update the pictures as jpeg?

    Στάλθηκε από το AC2003 μου χρησιμοποιώντας Tapatalk

  3. #3
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    Re: Blurry text in spots 951

    Quote Originally Posted by lartis.aineias View Post
    Can you update the pictures as jpeg?

    Στάλθηκε από το AC2003 μου χρησιμοποιώντας Tapatalk

    done. you can check the original post.

  4. #4
    Trusted Tech 50+ Posts lartis.aineias's Avatar
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    Re: Blurry text in spots 951

    Quote Originally Posted by lartis.aineias View Post
    Can you update the pictures as jpeg?

    Στάλθηκε από το AC2003 μου χρησιμοποιώντας Tapatalk
    Is drum issue.
    Το τύμπανο θα άλλαζα πρώτα! Υπάρχει και μια επιλογή στο adjustment drum sensitive recall, πες τον πελάτη σου να κάνει αυτό κάθε πρωί και να δει πως θα πάει! Μετά αν δεν στρώσει να αλλάξεις τύμπανο!

    Στάλθηκε από το AC2003 μου χρησιμοποιώντας Tapatalk

  5. #5
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    Re: Blurry text in spots 951

    Have this problem on 1100 also, old drum, new drum, same situation.
    Find this in troubleshooting and it works ok
    Did you try to do adjustment-drum refresh when have that problem?



    Image deletion (having left for long)

    (1) Symptom
    Halftone image has a deletion after being left for long like the very early in the morning.


    (2) Cause
    When some materials produced by discharge which is on the surface of the photoconductor absorb moisture, electric potential is difficult to attach to the photoconductor’s surface and dot gets disordered. In this case, halftone density gets partially thick while highlight part gets light. This is likely to occur under high humidity and temperature environment.

    (3) Solution
    <How to remove image deletion>
    Perform the photoconductor refresh mode, print halftone image and check if there is image deletion or not. When image deletion gets light, repeat the above procedure until image deletion disappears. (Up to 5 times)
    When image deletion does not disappear, replace the photoconductor.
    <Image deletion countermeasure>
    When turning off the sub-power switch immediately after low print job, do it after keeping idling state for 1 minute after job completion. Do not start up utility.

    <How to change the setting of image deletion>
    -Change DIPSW103-0 (first-thing-in-the-morning drum refresh operation) from 0 to 1.
    0: Perform refresh mode only for H humidity (default)
    1: Perform refresh mode for all environment
    Function: Perform the first-thing-in-the-morning refresh mode regardless of environment.
    Side-effect: WUT gets longer 30sec or so. Toner consumption increases other than H humidity.

    -Change DIPSW 46-3 (first-thing-in-the-morning refresh mode operation time change) from 0 to 1.
    0: 180sec (default)
    1: 300sec
    Function: Change the operation time of refresh mode.
    Side-effect: WUT and auto refresh mode gets 120sec longer and toner consumption increases

  6. #6
    Master Of The Obvious 10,000+ Posts
    Blurry text in spots 951

    blackcat4866's Avatar
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    Re: Blurry text in spots 951

    What sort of environment is the machine kept, and why are you turning it off?

    I suspect condensation on the drum, as a result of high humidity or low temperature, or both.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    Senior Tech 250+ Posts
    Blurry text in spots 951

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    Re: Blurry text in spots 951

    High humidity environment. Leave machine on so dehumidifiers can do their job. We see this at the beginning of the school year on at least half our 951's from the machines sitting powered off all summer.

  8. #8
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    Re: Blurry text in spots 951

    Quote Originally Posted by blackcat4866 View Post
    What sort of environment is the machine kept, and why are you turning it off?

    I suspect condensation on the drum, as a result of high humidity or low temperature, or both.
    =^..^=
    I was thinking for humidity too but this happend also at summer. To be honest, at summer, is way more blurry than winter.


    Thank you all guys for the informations. I will let you know when i try them.

  9. #9
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: Blurry text in spots 951

    Quote Originally Posted by Lx5 View Post
    I was thinking for humidity too but this happend also at summer. To be honest, at summer, is way more blurry than winter.


    Thank you all guys for the informations. I will let you know when i try them.
    Around here, it's way more humid in summer than winter and that's when we always had issues with humidity in paper. Now, humidity doesn't cause issues nearly as bad as it did decades ago on analog machines, with all the improvements in the systems.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  10. #10
    Senior Tech 250+ Posts Zesti's Avatar
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    Re: Blurry text in spots 951

    Quote Originally Posted by wjurls View Post
    High humidity environment. Leave machine on so dehumidifiers can do their job. We see this at the beginning of the school year on at least half our 951's from the machines sitting powered off all summer.
    That's right, high humidity is culprit. Do not turn OFF mains supply and internal heaters keeps humidity in control.

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