Afer changeing the HDD from a bizhub C754e we need a new firmware for the machine.
Could anybody send me the firmware for C754e ?
Regards, Paul
Afer changeing the HDD from a bizhub C754e we need a new firmware for the machine.
Could anybody send me the firmware for C754e ?
Regards, Paul
The replacement of a HDD does not require new firmware..Movie data yes, but if you need f/w it's not because you changed the HDD. E
Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
Good morning.
We had to change the HDD. But with another HDD we get also C-D012.
In the past a firmware upgrade fixed this issue.
So we searchig the firmware for C754e.
Regards, Paul
Looking at the trouble code in the service manual, it looks like you might actually need the firmware. I've apparently never replaced a hard drive in a similar model machine, as I know that I have never needed to do firmware (only movie data [and PDF/A fonts on certain models]) after a hard drive replacement, and I've replaced a lot of them. Have you at least tried the first part of the procedure below and done the logical format of the drive to see if the error code goes away?
CD012
Trouble type
Mount error due to hard disk being unformatted
Trouble code CD012
Rank C
Detection timing
The hard disk is not logically formatted after the whole data in the hard disk has been deleted by overwriting.
The hard disk that has replaced an old one is not logically formatted.
Trouble isolation -
Relevant electrical parts Hard disk
(2)Procedure
Step
Action Control signal Location of electrical components
1 Logically format the hard disk and then upgrade the firmware. - - 2 - -
A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...
I didn't change HDD on any machine above 55ppm, but on lower models, I always do physical format first, and then logical format.
Error code is normal when the disk is new or removed from PC.
P.S. Physical format may last up to an hour and a half.
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