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  1. #1
    Senior Tech 100+ Posts
    Monintoring toner coverage area on a 8 or 8e series machine


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    Monintoring toner coverage area on a 8 or 8e series machine

    We are trying to land a client right now that wants tiered billing based on toner coverage. I know that there are some options in service mode to modify counters based on paper size, but I wasn't sure if there was any built-in functionality for toner coverage. Could anyone shed some light on this for me? Thanks in advance.

  2. #2
    Certified Konica Expert 2,500+ Posts
    Monintoring toner coverage area on a 8 or 8e series machine

    Synthohol's Avatar
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    Re: Monintoring toner coverage area on a 8 or 8e series machine

    Thats stupid.
    A page is a page is a page.
    If they are that cheap sounds like an account to run from.
    Rollers and fusers don't care how much toner is on the page.
    It's not a Kyocera.
    You can print an enhanced meter page that shows toner coverage but I still think its stupid.
    If you are missing a leg you still have to buy both shoes.
    We know a thing or two because we've seen a thing or two.
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  3. #3
    Senior Tech 100+ Posts
    Monintoring toner coverage area on a 8 or 8e series machine

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    Re: Monintoring toner coverage area on a 8 or 8e series machine

    Quote Originally Posted by JasonSBE View Post
    We are trying to land a client right now that wants tiered billing based on toner coverage.
    This isn't as odd as it sounds. As a printer we have competitors who do just this, they vary their charges relative to toner coverage. After all an SRA4 full coverage with bleed uses significantly more toner than a page of text with 5% coverage. We've never charged out like this, even though we are not on click charge, but for those who are on the click, a click is a click irrespective of coverage in the KM universe, although it can be relative to page size. The printer in question then uses software to analyse each PDF before printing and charge correspondingly. I'm no account manager as you, but would ask even if it were possible to achieve what they are asking all you're doing is reducing the possibility of any margin.

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Monintoring toner coverage area on a 8 or 8e series machine

    Quote Originally Posted by JasonSBE View Post
    We are trying to land a client right now that wants tiered billing based on toner coverage. I know that there are some options in service mode to modify counters based on paper size, but I wasn't sure if there was any built-in functionality for toner coverage. Could anyone shed some light on this for me? Thanks in advance.
    Short answer Yes there is. But Synt warned You!
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  5. #5
    Senior Tech 100+ Posts
    Monintoring toner coverage area on a 8 or 8e series machine


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    Re: Monintoring toner coverage area on a 8 or 8e series machine

    Quote Originally Posted by tsbservice View Post
    Short answer Yes there is. But Synt warned You!

    I'm not thrilled about it, either. It's just my job to see if I can make it happen for the owner. Do you know anything about how the machine needs to be configured or could you please point me to a guide? I looked on KM's site and the only information I could find pertained to the production press equipment.

  6. #6
    Service Manager 1,000+ Posts
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    Re: Monintoring toner coverage area on a 8 or 8e series machine

    Everything is based on size, not toner usage..and, as most service contracts cover parts, supplies, sometime staples, why is this even an issue..If I could bill based on coverage I would be able to buy a 60ft yacht..some of these print shops..13x19 full bleed, 23 % coverage, I'm lucky if I can get a bottle rated for 90K to last 10K..E

  7. #7
    The Wolf 2,500+ Posts mojorolla's Avatar
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    Re: Monintoring toner coverage area on a 8 or 8e series machine

    You have to enable the setting, SSW 206 (00000001). Once enabled, you can configure under Billing Settings>Coverage Counter Settings.
    Generally only use this setup in print shops.
    coverage.jpg


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  8. #8
    Service Manager 10,000+ Posts
    Monintoring toner coverage area on a 8 or 8e series machine

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    Re: Monintoring toner coverage area on a 8 or 8e series machine

    To the best of my knowledge, there are only 2 major brands that can do true tiered billing (via toner coverage.)

    1. Xerox
    2. Kyocera
    Growth is found only in adversity.

  9. #9
    Service Manager 10,000+ Posts
    Monintoring toner coverage area on a 8 or 8e series machine

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    Re: Monintoring toner coverage area on a 8 or 8e series machine

    By the way, this feature is a huge advantage to the salesperson and it's hard to compete against.
    Growth is found only in adversity.

  10. #10
    Certified Konica Expert 2,500+ Posts
    Monintoring toner coverage area on a 8 or 8e series machine

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    Re: Monintoring toner coverage area on a 8 or 8e series machine

    I know I'm a spoiled tech, I just think it's ridiculous over .00x a click.
    If my hands were tied I'd charge a smidgen less but they have to buy the toner.
    Use less toner you won't buy as much. Use more you buy more often.

    Basing CPP on lack of toner usage seems trivial and does not use the fuser, drums, belt or rollers any less than if you printed a picture of a penny on 8.5x11 or a copy of a full bleed magazine cover.

    I will bow out of this thread gracefully as I'm not in sales and still have my soul
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

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