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  1. #11
    Aging Tech 10,000+ Posts
    Error PC-410: "Set the correct paper size for Tray 3"

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    Re: Error PC-410: "Set the correct paper size for Tray 3"

    Quote Originally Posted by CP-1015 View Post
    C-368 with PC-410: "Set the korrekt paper size for tray 3" What does it mean? It's always A4.
    Thanks advanced.
    Check the yellow guide in between paper stacks to be sure it moves freely. Check that tray is lifting evenly.

  2. #12
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Error PC-410: "Set the correct paper size for Tray 3"

    See this post from copyrooks:
    PC-410 set the correct paper size for tray 3
    Also I would double check Connectors as mentioned already.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  3. #13
    Senior Tech 250+ Posts
    Error PC-410: "Set the correct paper size for Tray 3"


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    Re: Error PC-410: "Set the correct paper size for Tray 3"

    Solved. It was a scrap of paper in the connector behind sub tray. My customer had removed the paper so neatly that it was only visible from the rear after dismantling the tray. (Error code in the meantime: C-0210) Thanks all for help. Have a beautiful Sunday!

  4. #14
    Master Of The Obvious 10,000+ Posts
    Error PC-410: "Set the correct paper size for Tray 3"

    blackcat4866's Avatar
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    Re: Error PC-410: "Set the correct paper size for Tray 3"

    Congratulations on your success! =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #15
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    Lightbulb Re: Error PC-410: "Set the correct paper size for Tray 3"

    I have stucked elevator motor (M134) and shifter motor (M133).
    I clean both of them and problem solved!

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