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I have a bizhub c250i with error c-c164. After display error it reboots. I can get into Tech Mode. I updated to the latest firmaware -still the same error, I changed type model according SM - no change. I can't find anything about this error on infohub (Europe).
From the service manual.
Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.
Why did you change it? What is the first 4 of the serial#‽Originally Posted by cyta123
Aa2j is 10 and 1
Aa2k is 10 and 2
Aa2m is 10 and D
We know a thing or two because we've seen a thing or two.
Also don't ask me for files without a contributor badge.
Why did you change it? What is the first 4 of the serial#‽
Aa2j is 10 and 1
Aa2k is 10 and 2
Aa2m is 10 and D
The first 4 digit are: AA2M so I writed 10 and D but no effect.
According to SM I made first 3 points of procedure.
what hardware was just replaced? (this code happens when you try and use used parts from a different copier without resetting them first.)
Nothing was replaced. The machine just restart itself and error c-c164 appeared.
You may need to run the board reset file, set machine type correctly, and then do firmware.
I strongly suspect some sort of hardware damage here though.
I will reset machine soon.
I let you know after that.
Had one of my techs have this on 250i it turned out the SSHD was flaky. he tried reset and format but had to replace it.
Is it possible to buy and install other SSd Memory then AA2JM72M00 (parts manual)?
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