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  1. #1
    Trusted Tech 50+ Posts captainrva's Avatar
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    Office 365 No Longer Works on Bizhub's

    I have seen mixed answers about this but I have a Bizhub 423 that was sending fine up until they dumped TLS 1.0, 1.1 but this MFP has no option to turn on or off the TLS versions. Has anyone had luck with this?

  2. #2
    Service Manager 5,000+ Posts
    Office 365 No Longer Works on Bizhub's

    copier tech's Avatar
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    Re: Office 365 No Longer Works on Bizhub's

    Quote Originally Posted by captainrva View Post
    I have seen mixed answers about this but I have a Bizhub 423 that was sending fine up until they dumped TLS 1.0, 1.1 but this MFP has no option to turn on or off the TLS versions. Has anyone had luck with this?
    Check the firmware notes but this is an old discontinued model now.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Office 365 No Longer Works on Bizhub's

    Quote Originally Posted by copier tech View Post
    Check the firmware notes but this is an old discontinued model now.
    Not to mention that thread name is a bit misleading for future reference.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  4. #4
    Trusted Tech 50+ Posts captainrva's Avatar
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    Re: Office 365 No Longer Works on Bizhub's

    Quote Originally Posted by tsbservice View Post
    Not to mention that thread name is a bit misleading for future reference.
    I get what you saying, But I can't get office 365 to work on 3, 4, 4e, or 8 series Bizhubs. It used to work just fine up until the end of october.

  5. #5
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Office 365 No Longer Works on Bizhub's

    Did you follow this guide:
    https://www.google.com/url?sa=t&sour...bVnRHlEyywbsXd
    Alternatively you can try this setting although I'm not tried it.
    Fix Konica Scan to Email Office 365 Issue - LME Services
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  6. #6
    Trusted Tech 50+ Posts captainrva's Avatar
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    Re: Office 365 No Longer Works on Bizhub's

    Quote Originally Posted by tsbservice View Post
    Did you follow this guide:
    https://www.google.com/url?sa=t&sour...bVnRHlEyywbsXd
    Alternatively you can try this setting although I'm not tried it.
    Fix Konica Scan to Email Office 365 Issue - LME Services

    The google link is what used to work and the 2nd link is a fix by using a local email server as a pass-through which these customers don't have.

  7. #7
    Certified Konica Expert 2,500+ Posts
    Office 365 No Longer Works on Bizhub's

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    Re: Office 365 No Longer Works on Bizhub's

    Sent you a PM with the office 365 guide for bizhubs.
    Enjoy.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  8. #8
    Field Supervisor 500+ Posts
    Office 365 No Longer Works on Bizhub's

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    Re: Office 365 No Longer Works on Bizhub's

    Maybe a smtp relay may help in this situation?

    https://docs.microsoft.com/en-us/exc...-or-office-365
    Defects are simple, our mind is complicated

  9. #9
    Service Manager 1,000+ Posts femaster's Avatar
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    Re: Office 365 No Longer Works on Bizhub's

    We have no issues with 4e and newer models using Office 365. Everything older we had to move over to a Rackspace as they still support the less secure connections. At least for the time being. I can't give you any details as this isn't my area of expertise. Our IT guy hands this side of things...
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  10. #10
    Service Manager 1,000+ Posts kingarthur's Avatar
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    Re: Office 365 No Longer Works on Bizhub's

    Quote Originally Posted by tsbservice View Post
    Not to mention that thread name is a bit misleading for future reference.
    I totally agree, the thread name is totally misleading.

    the only problems we're getting lately, is a lot of 365 accounts don't have SMTP Authentication turned on, we just pass it back to their IT to sort...
    Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

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