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  1. #1
    Senior Tech 100+ Posts Brett GS's Avatar
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    4070i user authentication new registation tab missing

    Evening all

    Wierd problem.
    We have a client who have a few 4750i's.
    Today one of them when trying to add a new user (id snd print/user authentication) via the web browser the "new registration" tab is missing.
    Got the client too reboot the machine but no luck.
    Machine has E9 f/w.
    Wasnt able to see what could be causeing the tab to be missing and was limited for time trying to resolve the problem via teamviewer.

    Anyone seen this before?
    Last edited by Brett GS; 11-25-2021 at 06:51 PM.

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: 4070i user authentication new registation tab missing

    Does the function version(SW 25) match FW level? Plus bizhub 4070i Maybe 4050i...E9 isn't latest and greatest now
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  3. #3
    Senior Tech 100+ Posts Brett GS's Avatar
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    Re: 4070i user authentication new registation tab missing

    Quote Originally Posted by tsbservice View Post
    Does the function version(SW 25) match FW level? Plus bizhub 4070i Maybe 4050i...E9 isn't latest and greatest now
    Sorry typo 4750i

    Not sure about the function version, will check it out.

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