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Thread: Bizhub C558

  1. #1
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    Bizhub C558

    I have C558 machine that had color issue. black and cyan is totally missing from test pattern
    TCR level is not stable on cyan and black
    manual add toner the TCR will hit 6 to 7% margin but drop to 0 went stabilize

  2. #2
    Service Manager 2,500+ Posts
    Bizhub C558


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    Re: Bizhub C558

    Quote Originally Posted by vr4fiji View Post
    I have C558 machine that had color issue. black and cyan is totally missing from test pattern
    TCR level is not stable on cyan and black
    manual add toner the TCR will hit 6 to 7% margin but drop to 0 went stabilize
    What are the life counters at?

    Remove drums and with flashlight look at developer units and see if all 4 mag rollers have developer on them? Compare K & C mag rollers to the 2 colors that are showing on test page.

    Did you run any test sheets in service mode?

  3. #3
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    Re: Bizhub C558

    I have changed the sub hopper assy on these before. Make sure the hopper is actually working correctly or change it.

  4. #4
    Senior Tech 100+ Posts
    Bizhub C558


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    Re: Bizhub C558

    Quote Originally Posted by vr4fiji View Post
    I have C558 machine that had color issue. black and cyan is totally missing from test pattern
    TCR level is not stable on cyan and black
    manual add toner the TCR will hit 6 to 7% margin but drop to 0 went stabilize
    High voltage board maybe? I had a issue on that model before where black was just a very light grey and it was the HV board.

  5. #5
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    Re: Bizhub C558

    Quote Originally Posted by vr4fiji View Post
    I have C558 machine that had color issue. black and cyan is totally missing from test pattern
    TCR level is not stable on cyan and black
    manual add toner the TCR will hit 6 to 7% margin but drop to 0 went stabilize
    Are the developer units exchanged from another copier?

  6. #6
    Senior Tech 250+ Posts progoffice's Avatar
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    Re: Bizhub C558

    I had this happen on a C458 (yellow), and it was because the drum unit was no longer turning. There was a huge amount of toner to clean up inside the machine - so if you didn't see that this might not be your problem.

  7. #7
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    Re: Bizhub C558

    Quote Originally Posted by progoffice View Post
    I had this happen on a C458 (yellow), and it was because the drum unit was no longer turning. There was a huge amount of toner to clean up inside the machine - so if you didn't see that this might not be your problem.
    Yes it happens on Cyan..the waste box is full of cyan toner n plus also inside the machine
    i have change mfp board hv and ih board even the expansion board

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