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  1. #31
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Bizhub c658 K toner issues

    Quote Originally Posted by JasonSBE View Post
    I did not know. Could you please elaborate?
    31: Y 32: M 33: C 34: K
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  2. #32
    Technician dacam20590's Avatar
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    Re: Bizhub c658 K toner issues

    Quote Originally Posted by tsbservice View Post
    31: Y 32: M 33: C 34: K
    on these there are dip switches to reset toner levels.Can you tell me more about how to fix this?

  3. #33
    Senior Tech 100+ Posts
    Bizhub c658 K toner issues


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    Re: Bizhub c658 K toner issues

    Quote Originally Posted by tsbservice View Post
    31: Y 32: M 33: C 34: K

    I looked in the service manual, and switch 33 references expert adjustment and list counter in administrator mode, not toner levels.....

  4. #34
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Bizhub c658 K toner issues

    Quote Originally Posted by JasonSBE View Post
    I looked in the service manual, and switch 33 references expert adjustment and list counter in administrator mode, not toner levels.....
    Dude...it's not even listed in manual, they're DIP SW not Soft SW!
    Quote Originally Posted by tsbservice View Post
    Just in case you didn't know - on these there are dip switches to reset toner levels.
    Clipboard01.jpg
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #35
    Senior Tech 100+ Posts
    Bizhub c658 K toner issues


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    Re: Bizhub c658 K toner issues

    Quote Originally Posted by tsbservice View Post
    Dude...it's not even listed in manual, they're DIP SW not Soft SW!
    Clipboard01.jpg
    Thank you for clarifying that. After I ran the bottle down and put in a new one, it quickly dropped back to 20%. I took the bottle out, ran the machine until it quit and demanded toner, set the dip switch and rebooted machine. Put the bottle back in and it set back to 100% and is moving down at an expected rate. I'm going to keep testing and make sure that it's depleting normally.

  6. #36
    Service Manager 1,000+ Posts
    Bizhub c658 K toner issues


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    Re: Bizhub c658 K toner issues

    Quote Originally Posted by JasonSBE View Post
    Thank you for clarifying that. After I ran the bottle down and put in a new one, it quickly dropped back to 20%. I took the bottle out, ran the machine until it quit and demanded toner, set the dip switch and rebooted machine. Put the bottle back in and it set back to 100% and is moving down at an expected rate. I'm going to keep testing and make sure that it's depleting normally.
    Over the years, I have just learned to not trust the toner level on KMs they just never seem to be very accurate.
    The c650s series were horrendous about not resetting the levels. For a while I would leave a sticky note with the date replaced and meter, but stopped doing that just really wasn't useful. I gave up and just ran them until they were dry.
    Good idea taking the bottle out (I am too cheap to waste the toner though ).

  7. #37
    Service Manager 2,500+ Posts
    Bizhub c658 K toner issues

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    Re: Bizhub c658 K toner issues

    Quote Originally Posted by tsbservice View Post
    Just in case you didn't know - on these there are dip switches to reset toner levels.
    Not knowing this machine YET, could you please PM me where to find those DIP-Switches please?

    Hans
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  8. #38
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Bizhub c658 K toner issues

    Quote Originally Posted by Hansoon View Post
    Not knowing this machine YET, could you please PM me where to find those DIP-Switches please?

    Hans
    Done
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  9. #39
    Service Manager 2,500+ Posts
    Bizhub c658 K toner issues

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    Re: Bizhub c658 K toner issues

    Thanks!

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  10. #40
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    Bizhub c658 K toner issues


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    Re: Bizhub c658 K toner issues

    Just to update, the toner level was dropping as expected but when I changed the cartridge it dipped to 20% again. Ended up changing the sub hopper as recommended by KM support, and it's been acting right. Put the machine back in service.

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