Konica c224 e can't access service mode

[tmmdmmm]

Make clear and readable photo of password reset code screen (with serial number and MAC address). Maybe I can help, if the machine have proper date/time set.

More information, this should be Stop 00 Stop 01 Clear when you are on the password screen. I'm genuinely curious what your idea of helping is, I believe only Konica can use that information and even protech support doesn't fully understand how its decrypted, only that is has embedded SN and some other info

[jotunn]

To be more accurate, procedure looks like:

Reference
To perform the CE Password Reset:
1. Press Menu
2. Touch [Counter].
3. Touch the following keys in this order
Stop -> 0 -> 0 -> Stop -> 0 -> 1
4. On your input password screen, touch the following keys in this order
Stop -> Clear


> I'm genuinely curious what your idea of helping is

I'm gonna use tools intended for this task Why use screwdriver as a hammer?

2022-01-05 07.10.15 lms.konicaminolta.com 195c097e2357.jpg

> I believe only Konica can use that information and even protech support doesn't fully understand how its decrypted, only that is has embedded SN and some other info

Yeah, that's right, however I heard that someone broke the encryption 2 or 3 years ago. For me it wasn't worth time and effort, the easier way was "to get where I shouldn't".

[techsxge]

A previous tech must have changed the service password. I have tried 9272 4 times and twice, 12345678 all that were suggested on the internet and then I'm allow me into the service mode. Is there any way to bypass the password or reset it. I have a c- f a14 code and need to get into the service mode to take care of it but I can't get past the password. Thanks

You can reset the Service Mode Password and Admin Panel Password to default using a special "firmware" called A145FW.TAR
I am not sure if i am allowed to post the file here so i can offer you to send me a email and i'll reply with the file and detailed instructions.
Or someone experienced on this forum tells me i can post this public.

[ltdiniz]

Enter the Technical mode via Touble Reset that usually if no one has accessed once so the 1st attempt it releases and you change the password.
It may help you in this ok.

[DOE]

To be more accurate, procedure looks like:

Reference
To perform the CE Password Reset:
1. Press Menu
2. Touch [Counter].
3. Touch the following keys in this order
Stop -> 0 -> 0 -> Stop -> 0 -> 1
4. On your input password screen, touch the following keys in this order
Stop -> Clear


> I'm genuinely curious what your idea of helping is

I'm gonna use tools intended for this task Why use screwdriver as a hammer?

2022-01-05 07.10.15 lms.konicaminolta.com 195c097e2357.jpg

> I believe only Konica can use that information and even protech support doesn't fully understand how its decrypted, only that is has embedded SN and some other info

Yeah, that's right, however I heard that someone broke the encryption 2 or 3 years ago. For me it wasn't worth time and effort, the easier way was "to get where I shouldn't".

I followed your directions and got into the CE reset. It gave me a big long code that I entered and then hit end and it says unable to confirm settings. Tried it multiple times with same results

[DOE]

Make clear and readable photo of password reset code screen (with serial number and MAC address). Maybe I can help, if the machine have proper date/time set.

The Mac address is 00:20:6B:97:C4:57.
Printer serial # A5C4011111753
Reset code. F6X85-473VW:HCYMV:VGLSH:M773H:2G8YD:EMRQG:EYDNF
When I enter code and hit end it says unable to confirm settings.

[jotunn]

Everything seems to be ok.

Reset code for your machine below.

The Reset Code process is complete.
MFP Serial Number	A5C4011111753
Reset Code	S87AX-HW2QV-D92QS-A66X2-JQAGW-GG8YD-EMRQG-EYDPX

Now, go again to your Input password screen, touch [Stop]->[C] and there should be a button [Reset Code Input] on your CE Password Reset screen.

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[DOE]

Everything seems to be ok.

Reset code for your machine below.

The Reset Code process is complete.
MFP Serial Number	A5C4011111753
Reset Code	S87AX-HW2QV-D92QS-A66X2-JQAGW-GG8YD-EMRQG-EYDPX

Now, go again to your Input password screen, touch [Stop]->[C] and there should be a button [Reset Code Input] on your CE Password Reset screen.

1.jpg

2.jpg

You are amazing and we cannot thank you enough. The code worked and I was able to get into the service mode. Don't know how you came up with that code but you must be the only one that knows how to do that. Thank you very much.

[tulintron]

You are amazing and we cannot thank you enough. The code worked and I was able to get into the service mode. Don't know how you came up with that code but you must be the only one that knows how to do that. Thank you very much.

Jotunn is a great man. Few here would do that for you. Thank as much as you can.

[ltdiniz]

Jotunn!!!
Congratulations for helping the friend there in the group and having saved his machine.
LMS access as admin and for few! Success always in your life.