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  1. #21
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    Re: Konica c224 e can't access service mode

    Hey, I have after format my HDD the C-D010 error and don't know the CE Admin password. Can you help me to reset it, so i can fix my errorcode?

    Serial: A5C0021044338
    MAC: 00:20:6B:AA:77:F3
    CE Passwort Request: J5382-JHQ42-LBFRX-AKJR9-55HKD-2G8YD-EMRQG-4YTD5

  2. #22
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    Re: Konica c224 e can't access service mode

    how You format HDD if you don't know your CE password? buy new hdd then use initialization tool. after make a procedure from service manual and ce pass will be reset to default.
    if you are not a tech then dont do it yourself

  3. #23
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    Re: Konica c224 e can't access service mode

    Quote Originally Posted by ltdiniz View Post
    Jotunn!!!
    Congratulations for helping the friend there in the group and having saved his machine.
    LMS access as admin and for few! Success always in your life.
    i have same problembut code don`t work for machine it c454e

  4. #24
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica c224 e can't access service mode

    Quote Originally Posted by Elinto View Post
    i have same problembut code don`t work for machine it c454e
    This code is unique for the machine. Won't work for another.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  5. #25
    Service Manager 1,000+ Posts
    Konica c224 e can't access service mode


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    Re: Konica c224 e can't access service mode

    Quote Originally Posted by zoool View Post
    how You format HDD if you don't know your CE password? buy new hdd then use initialization tool. after make a procedure from service manual and ce pass will be reset to default.
    if you are not a tech then dont do it yourself
    format can be done in admin mode

  6. #26
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    Re: Konica c224 e can't access service mode

    Quote Originally Posted by tsbservice View Post
    This code is unique for the machine. Won't work for another.
    printer serial number: A5C0012000706
    MAC ADDRESS:00:20:6B:9F:3B:12

    CE PASSWORD RESET REQUEST CODE : 9K5SF-XPT7N-MRB3C-YNKGB-84MAW-GG8YD-EMRQH-AYTB5

  7. #27
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    Re: Konica c224 e can't access service mode

    Quote Originally Posted by techsxge View Post
    You can reset the Service Mode Password and Admin Panel Password to default using a special "firmware" called A145FW.TAR
    I am not sure if i am allowed to post the file here so i can offer you to send me a email and i'll reply with the file and detailed instructions.
    Or someone experienced on this forum tells me i can post this public.

    I just saw your thread I wanted to see if you can send me that file A145FW.tar so I can reset my password on my copier

  8. #28
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    Re: Konica c224 e can't access service mode

    Quote Originally Posted by jotunn View Post
    To be more accurate, procedure looks like:

    Reference
    To perform the CE Password Reset:
    1. Press Menu
    2. Touch [Counter].
    3. Touch the following keys in this order
    Stop -> 0 -> 0 -> Stop -> 0 -> 1
    4. On your input password screen, touch the following keys in this order
    Stop -> Clear


    >
    I'm genuinely curious what your idea of helping is

    I'm gonna use tools intended for this task Why use screwdriver as a hammer?

    Attachment 51303

    > I believe only Konica can use that information and even protech support doesn't fully understand how its decrypted, only that is has embedded SN and some other info

    Yeah, that's right, however I heard that someone broke the encryption 2 or 3 years ago. For me it wasn't worth time and effort, the easier way was "to get where I shouldn't".

    Hello I called Konica and they wouldn't give me the reset code they want to send a tech out could you help me with the reset i followed your steps and I got unable to confirm.

    Here is the exact readout
    serial # A5C4011008084
    mac address 00:20:6b:8b:92:89
    code k2v8z-nq7q9-raalp-ebn6b-byr6v-9g8yd-emrqh-ezdbf
    Thank you

  9. #29
    Service Manager 1,000+ Posts
    Konica c224 e can't access service mode


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    Re: Konica c224 e can't access service mode

    [in the past you could glitch past password.

    I removed a fax kit then remembered i hadnt disabled in first so went to do that.

    Just as i was about to enter code the error for fax kit popped up. I just pressed the menu button and i was just magically was in no password.

    Ive also done it by unplugging the sensor wire for fuser unit. You will still not know password but you can just turn off CE authentication

  10. #30
    Senior Tech 250+ Posts jotunn's Avatar
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    Re: Konica c224 e can't access service mode

    Quote Originally Posted by terrance@technetez.com View Post
    Hello I called Konica and they wouldn't give me the reset code they want to send a tech out could you help me with the reset i followed your steps and I got unable to confirm.

    Here is the exact readout
    serial # A5C4011008084
    mac address 00:20:6b:8b:92:89
    code k2v8z-nq7q9-raalp-ebn6b-byr6v-9g8yd-emrqh-ezdbf
    Thank you


    Please, verify your data.


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