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  1. #1
    Senior Tech 100+ Posts
    error c5360 km c308

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    error c5360 km c308

    Trouble type C5360: Clean unit fan failure to turn (When CU-101 is installed)Rank BTrouble detectioncondition The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.Trouble isolation -Relevant electrical parts • Exhaust fan/1 (FM14)• Exhaust fan/2 (FM15)• Suction fan (FM16)• Clean unit drive board (CUDB)• MFP board (MFPB)

    the machine does not have CU-101 installed and it gives me that error






    thanks






  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: error c5360 km c308

    System 2 - 3rd page - Clean unit setting - should be Not Installed
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  3. #3
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    error c5360 km c308

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    Re: error c5360 km c308

    Quote Originally Posted by tsbservice View Post
    System 2 - 3rd page - Clean unit setting - should be Not Installed

    thanks, problem solved



























    thanks






  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: error c5360 km c308

    Quote Originally Posted by romario View Post
    thanks, problem solved




















    You're welcome
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #5
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    Re: error c5360 km c308

    System 2 return off Clean Unit ...
    De install...System boots reboot!

    Sent from my SM-N981U using Tapatalk

  6. #6
    Master Of The Obvious 10,000+ Posts
    error c5360 km c308

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    Re: error c5360 km c308

    I think I'd take a look in service mode > System 2 > Cleaning Unit Setting > desired: UnSet
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    Supervisor de Campo 50+ Posts
    error c5360 km c308

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    Re: error c5360 km c308

    Quote Originally Posted by tsbservice View Post
    System 2 - 3rd page - Clean unit setting - should be Not Installed
    Thanks for the tip as always @tsbservice I just solved this C5360 error on a C308.

    Enviado de meu Redmi Note 9 Pro usando o Tapatalk

  8. #8
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    Re: error c5360 km c308

    Quote Originally Posted by romario View Post
    trouble type c5360: Clean unit fan failure to turn (when cu-101 is installed)rank btrouble detectioncondition the fan lock signal remains high for a predetermined continuous period of time while the fan is turning.trouble isolation -relevant electrical parts • exhaust fan/1 (fm14)• exhaust fan/2 (fm15)• suction fan (fm16)• clean unit drive board (cudb)• mfp board (mfpb)

    the machine does not have cu-101 installed and it gives me that error
    sir i complete this process but not clear code c5360 plz help me

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