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  1. #1
    Senior Tech 100+ Posts
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    Bizhub 4750i with noisy exit area

    Loud grinding kind of noise from the exit area. Single sided. Goes away after removing parts and reassembling, then comes back after a while. Anyone else have this issue?
    Thanks~

  2. #2
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    Bizhub 4750i with noisy exit area


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    Re: Bizhub 4750i with noisy exit area

    I don't know specifics but I hear a our techs talk about oiling a gear in that exit area.

  3. #3
    Master Of The Obvious 10,000+ Posts
    Bizhub 4750i with noisy exit area

    blackcat4866's Avatar
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    Re: Bizhub 4750i with noisy exit area

    On 3320i and 4050i I've seen the exit units squeak. It's mainly because there are no bushings in the frame and no lubricant. It's not so easy to get the exit unit out, but once it's out I grease the shafts and frame holes with Mobilegrease28 (heavy clay based grease). It doesn't come back. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: Bizhub 4750i with noisy exit area

    Quote Originally Posted by BHM View Post
    I don't know specifics but I hear a our techs talk about oiling a gear in that exit area.
    Yep, just had this same thing this week on one of these. Remove the fuser and turn the exit drive to see all the gears that are involved (you can reach the drive motor through the frame and turn it which will turn the gears) in driving the lower exit roller. Lube all those gears where they turn to drive the lower exit roller, not the teeth since that isn't what's causing the noise. I used Tri-Flow on the gears.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  5. #5
    Senior Tech 100+ Posts
    Bizhub 4750i with noisy exit area


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    Re: Bizhub 4750i with noisy exit area

    I think our tech use a long q-tip with grease on it to reach the gears/shafts

  6. #6
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    Re: Bizhub 4750i with noisy exit area

    Quote Originally Posted by blackcat4866 View Post
    On 3320i and 4050i I've seen the exit units squeak. It's mainly because there are no bushings in the frame and no lubricant. It's not so easy to get the exit unit out, but once it's out I grease the shafts and frame holes with Mobilegrease28 (heavy clay based grease). It doesn't come back. =^..^=
    manual dont tell you have to do it.
    I guess scanner needs to come of first?

  7. #7
    Senior Tech 100+ Posts suomi's Avatar
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    Re: Bizhub 4750i with noisy exit area

    Quote Originally Posted by BHM View Post
    I don't know specifics but I hear a our techs talk about oiling a gear in that exit area.

    KM INFO>>The cause is related to dry shafts on Exit Idle Rollers and unlubricated contact points on Exit Roller Assy.

  8. #8
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Bizhub 4750i with noisy exit area

    The idle roller holder contruction is a bit "delicate"and flimsy - a tech of mine managed to pop an idle roller out while pushing it too far away from the exit roller (looking for a noise source). Things changed to a "3D Puzzle" from there......

    But yeah, some lubrication shuld do the trick - grease should last longer than oil.

  9. #9
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    Re: Bizhub 4750i with noisy exit area

    Quote Originally Posted by Michko View Post
    manual dont tell you have to do it.
    I guess scanner needs to come of first?
    That would be the longer way.
    Back cover, upper right cover (+ inner cover), fuser, paper exit unit.
    Make sure that arm on back side of the printer goes on top of duplex flapper when you put back exit unit.

  10. #10
    Technician mjmjross's Avatar
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    Re: Bizhub 4750i with noisy exit area

    Quote Originally Posted by REGSIS View Post
    That would be the longer way.
    Back cover, upper right cover (+ inner cover), fuser, paper exit unit.
    Make sure that arm on back side of the printer goes on top of duplex flapper when you put back exit unit.
    Found this out the hard way!

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