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  1. #11
    Senior Tech 100+ Posts suomi's Avatar
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    Re: C3350i J-1101 J-1102

    If cushion is OK. Check the spring under idc sensor cover.

  2. #12
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: C3350i J-1101 J-1102

    So two things that works against it. The plastic shaft on the separation roller wearing down the thinnest of layers and causing friction, grease is working until i can get it replaced. Then the restive registration sensor that is explained by the bulletin to be out of position causing the paper to stop for registration before its past the middle of the roller. Fixed that by sticking another 2mm of padding on top of the perfectly good existing padding.

    Arrg its one of those fixes i just can't trust. Well its working for now.

    Now just the DF issues where the paper does not get ejected completely.
    Last edited by allan; 05-11-2022 at 04:16 PM.
    Whatever

  3. #13
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: C3350i J-1101 J-1102

    Quote Originally Posted by Woxner View Post
    The df has a bulletin on the exit gear and spring. as far as the feeding goes i have replace the entire feed unit to get rid of the 1102. they had some bad clutchs.

    That option is just to expensive here in ZA. Not paying $300 for that complete part.
    Think its the stiff separation roller that makes the clutches fail.
    Whatever

  4. #14
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    Re: C3350i J-1101 J-1102

    Quote Originally Posted by allan View Post
    That option is just to expensive here in ZA. Not paying $300 for that complete part.
    Think its the stiff separation roller that makes the clutches fail.
    I agree with you on the df force, the entire i series has very tight double feed prevention systems.

  5. #15
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: C3350i J-1101 J-1102

    For the DF not ejecting the paper I found that there are 2 metal cam plates that separates the exit driven and driving rollers so that the paper can be removed from the platen side.
    The metal plate cams are connected between the exit driven rollers and the flap to remove jams from the bottom. They get bent and worn ever so slightly.
    Filed the worn areas and bent them back to shape and seem to be all ok now.
    Whatever

  6. #16
    Senior Tech 100+ Posts avecosat's Avatar
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    Re: C3350i J-1101 J-1102

    Quote Originally Posted by Woxner View Post
    one more for j 1101/2
    Hi I have a lot of this machine hell with 11 02 jams and if i'm not mistaken the solution is change the cushion ? thanks

  7. #17
    Senior Tech 250+ Posts
    C3350i J-1101 J-1102

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    Re: C3350i J-1101 J-1102

    Definitely going to keep my hands of those machines and blacklist them for sale. The amount of issues with those machines i read on here make my guts say something similar to f-off

  8. #18
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: C3350i J-1101 J-1102

    Quote Originally Posted by techsxge View Post
    Definitely going to keep my hands of those machines and blacklist them for sale. The amount of issues with those machines i read on here make my guts say something similar to f-off
    Wise choice. Even if it would work the running cost is still high. Did forgot to mention the touchscreen can go goofy too.
    Whatever

  9. #19
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C3350i J-1101 J-1102

    Quote Originally Posted by allan View Post
    So two things that works against it. The plastic shaft on the separation roller wearing down the thinnest of layers and causing friction, grease is working until i can get it replaced. Then the restive registration sensor that is explained by the bulletin to be out of position causing the paper to stop for registration before its past the middle of the roller. Fixed that by sticking another 2mm of padding on top of the perfectly good existing padding.

    Arrg its one of those fixes i just can't trust. Well its working for now.

    Now just the DF issues where the paper does not get ejected completely.
    Same things here...stupid foams, stupid design, but at least it works...for now
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  10. #20
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: C3350i J-1101 J-1102

    Quote Originally Posted by tsbservice View Post
    Same things here...stupid foams, stupid design, but at least it works...for now


    I made double sure the customer knew how to operate the bypass before I left...
    The paper feed on this model is a horror.
    Whatever

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