C451 wont scan...

[methogod]

Will copy from ADF and GLASS, printed test pages fine.

Formatted hard drive no change.

nothing in MKM.

[copier tech]

Will copy from ADF and GLASS, printed test pages fine.

Formatted hard drive no change.

nothing in MKM.

What is the exact issue you have with scanning? SMB or email ?

[methogod]

What is the exact issue you have with scanning? SMB or email ?

ftp local server…
Worked for a long time… will add another box to the server to verify it’s not the ftp server, can also try gmail with 2 factor.

[emujo2]

yeah, scan to FTP is a little different..The MFP will try to make a connection to the FTP server before it scans, unlike SMB and EMail where it scans then returns failure message..Something is wrong with you FTP path/credentials/security..and since this is a C451 (15 years old) I'm gonna go out on a limb and say it's the machine..ed