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  1. #21
    Service Manager 2,500+ Posts
    New machine delivery time?

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    Re: New machine delivery time?

    Quote Originally Posted by SalesServiceGuy View Post
    ... the joke is on you if by now you have not picked up another A4 copier supplier. I recommend the Toshiba e330AC, outstanding!

    Shameless push...... LOL

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  2. #22
    Senior Tech 100+ Posts
    New machine delivery time?

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    Re: New machine delivery time?

    I would not be overly pushing Toshiba for turnarount times. We have an order of 40 devices that was placed back in May, have not receieved any to date! We now are on the cusp of losing these customers to other competitors. Our sales team have been informed not to sell any more of this brand until we fulfil the backorders.

    Its a real shit show out there right now!!

  3. #23
    Service Manager 2,500+ Posts
    New machine delivery time?


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    Re: New machine delivery time?

    Quote Originally Posted by Lasersupplies View Post
    I would not be overly pushing Toshiba for turnarount times. We have an order of 40 devices that was placed back in May, have not receieved any to date! We now are on the cusp of losing these customers to other competitors. Our sales team have been informed not to sell any more of this brand until we fulfil the backorders.

    Its a real shit show out there right now!!
    I'm sure all OEM's are having some trouble with fulfilling orders but no way in hell would I go with Toshiba. Would look at Canon or Kyocera before Toshita.

  4. #24
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    Re: New machine delivery time?

    However, KM don't launch new model for successor, current i series is working over 4 years.

  5. #25
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    Re: New machine delivery time?

    We were told black & white copiers would have the longest wait times for shipping and that has proven to be true.
    KM has offered to ship us the same speed color model as a replacement at no additional cost, but not all of our customers have taken that offer.
    I have been waiting 10 months for a C300i that I sold to a customer. We were told the C360i was readily available, but good luck on the C300i.
    Has anyone else been taking them up on the color replacement for the B&W models?

  6. #26
    Field Supervisor 500+ Posts
    New machine delivery time?

    techsxge's Avatar
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    Re: New machine delivery time?

    Quote Originally Posted by BillyCarpenter View Post
    Isn't that what copier dealers have always done? Order inventory based on our prediction of future sales?
    Usually for the next 6 months i did that. Currently i am placing orders for the next 3 years.

  7. #27
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: New machine delivery time?

    Quote Originally Posted by jwai View Post
    However, KM don't launch new model for successor, current i series is working over 4 years.
    This is normal. Plus lack of them. Next generation I expect some more 3-4 years after.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  8. #28
    Service Manager 5,000+ Posts
    New machine delivery time?

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    Re: New machine delivery time?

    Quote Originally Posted by Hansoon View Post
    Shameless push...... LOL

    Hans

    ... I rec'd 3x e330AC this week that I ordered about two months ago. They are now all installed.

    I took orders for six more today.

    In this market, local inventory is king! Price and features are second.

  9. #29
    Trusted Tech 50+ Posts Gina82's Avatar
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    Re: New machine delivery time?

    As of right now....still have C250I machines on backorder from November & December 2021. One customer has bailed already. One has a loaner we aren't charging for, except supplies. They are about ready to bail, but nothing else we can do. Konica says it's on the 'priority list', but pretty sure that's what they are telling everyone.

  10. #30
    Senior Tech 250+ Posts
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    Re: New machine delivery time?

    Quote Originally Posted by tsbservice View Post
    This is normal. Plus lack of them. Next generation I expect some more 3-4 years after.
    Generally KM would launch " e " series or similar models after 2-3 years of all new machines debut.

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