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  1. #1
    Senior Tech 100+ Posts
    Slow wifi printing C659


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    Slow wifi printing C659

    Have a customer with two companies. One prints through the Ethernet port and the other company through the UK-212 wifi card we added to the machine. One lady prints large pdf files, typically 500-700 pages. Through the Ethernet, it prints as normal. Through the wifi, it is slow as hell. Did a speed test with my laptop and it does not seem to be a traffic issue. The machine is right next to the router. Did not see in the service or admin mode any speed settings for the UK-212.

    Anybody see similar speed issues with the UK-212?

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Slow wifi printing C659

    Hard wired always better.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  3. #3
    Senior Tech 100+ Posts
    Slow wifi printing C659


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    Re: Slow wifi printing C659

    Quote Originally Posted by BHM;[URL="tel:2148589"
    2148589[/URL]]Have a customer with two companies. One prints through the Ethernet port and the other company through the UK-212 wifi card we added to the machine. One lady prints large pdf files, typically 500-700 pages. Through the Ethernet, it prints as normal. Through the wifi, it is slow as hell. Did a speed test with my laptop and it does not seem to be a traffic issue. The machine is right next to the router. Did not see in the service or admin mode any speed settings for the UK-212.

    Anybody see similar speed issues with the UK-212?

    I agree 100% but can’t put two Ethernet cards in the machine.

  4. #4
    Service Manager 1,000+ Posts femaster's Avatar
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    Re: Slow wifi printing C659

    Quote Originally Posted by BHM View Post
    I agree 100% but can’t put two Ethernet cards in the machine.
    Very true. Best thing in this situation is a second machine. Probably not an option either, but this is really how it should be handled.

    Unfortunately I can't help with the WiFi issue, don't know the first thing about it. We don't even allow it as an option. Of the 1500+ machines we service, there is only 1 machine (a C287) with a WiFi module. It was a Konica State Contract machine, so we had no choice. Customer is always complaining about problems with printing and scanning on that machine, despite there being a strong signal to it. It just seems that these WiFi modules don't work well at all.
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  5. #5
    Master Of The Obvious 10,000+ Posts
    Slow wifi printing C659

    blackcat4866's Avatar
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    Re: Slow wifi printing C659

    How about a USB print server? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    Aging Tech 10,000+ Posts
    Slow wifi printing C659

    copier addict's Avatar
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    Re: Slow wifi printing C659

    Maybe I missed something, but why can't both companies print through the ethernet port?

  7. #7
    Service Manager 10,000+ Posts
    Slow wifi printing C659

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    Re: Slow wifi printing C659

    Quote Originally Posted by copier addict View Post
    Maybe I missed something, but why can't both companies print through the ethernet port?

    That's a damn good question. Different subnets, perhaps? If so, you can still make it work.
    Growth is found only in adversity.

  8. #8
    Aging Tech 10,000+ Posts
    Slow wifi printing C659

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    Re: Slow wifi printing C659

    Quote Originally Posted by BillyCarpenter View Post
    That's a damn good question. Different subnets, perhaps? If so, you can still make it work.

    That's what I was thinking

  9. #9
    Retired 10,000+ Posts
    Slow wifi printing C659

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    Re: Slow wifi printing C659

    It just might have to do with data rates. Data rate of the wired connection should be 100 Mbps. Data rate of the WiFi connection depends on the specific standard used by the slowest of the 2 devices, the AP and the WiFi board in the MFP. It could be as slow as 5.5 Mbps for 902.11b, theoretically 11 Mbps which is seldom achieved other than a continuous data stream. How Fast Is a Wi-Fi Network?

  10. #10
    Senior Tech 100+ Posts
    Slow wifi printing C659


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    Re: Slow wifi printing C659

    Quote Originally Posted by copier addict View Post
    Maybe I missed something, but why can't both companies print through the ethernet port?

    Two companies. Each owned by two brothers. Same building and facilities. One wholesale and the other retail and companies must be completely on individual networks.


    The mentioned two machine option would be ideal. They paid 20k cash four years ago so we will present them an option for a second machine or two smaller machines.

    Might even switch which company is on what network since one does not print large jobs.

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