Language bizhub C308

[-ph-]

Hello,

I have a C308 and I want to change the language but I only see English in the settings:

C308.jpg

I performed clear all data
upgraded the fw to version GCA-X4 msg97 and even tried an older fw (same problem)
HDD is set to installed

Never had this before for as far as I can remember, anyone any idea/advice?

Grtz

[tsbservice]

When firmware update screen appears in the right screen side can you see Language selection tab?
Touch [Language Select].
On the Language Select screen, select a language to be displayed on the LCD area of the control panel, then touch [Fix].
NOTE
▪ The language selected on this screen is displayed on the "Language Selection" screen of Utility.
▪ Up to 9 languages are selectable. However, Japanese and English are essential options.

[-ph-]

Thanks for your reply, much apperciated!

Yes I can see the language selection in the fw update screen, I tried the update with all languages selected and with just a few languages selected.

If I have to make a guess I would say this is something that can be controlled by a soft sw setting?

grtz