CE Password Recovery

[Elmo]

Hi
Can anyone help i have had a Konica Minolta Bizhub Press C7000 come in and the CE Password has been changed
iam unable to get it from the previous customer
is there a procedure to reset it ? like with the C458 etc you can get a reset code to send to Konica
Thanks for any advise

[jotunn]

As far, as I know, there was no official possibility to bypass or reset unknown CE password in production printers (doesn't matter color or BW) - the only way was NVRAM replacement.

However, I'll wait for others oppinion.

PS. Maybe it's just CE Authentication set to ON, and there's still default password?

[Elmo]

Thanks for the reply
I have tried the defaults and all odd combos i can think of
ce authentication is turned off in Admin-security

[techsxge]

Thanks for the reply
I have tried the defaults and all odd combos i can think of
ce authentication is turned off in Admin-security

Have you tried the defaults 92729272 or 9272927292729272 ?
And also 1 thing i always give a shot is something like Customers Name and Customers name + Machine Names Number, in your case 7000, so it would look like CustomerName7000

[Elmo]

Yes have used all default and known passwords it is only an 8 digit password but still cant get in to service

[techsxge]

Yes have used all default and known passwords it is only an 8 digit password but still cant get in to service

Well if you can't contact the original dealer or person who set the Password, i am afraid then there is no other solution than replacing NVRAM like Jotunn said.

[otphas]

Try 5624 + last 4 digits from the serial !

[Woxner]

This might let you in. It will allow you to disable ce password mode.
Before the enhanced security settings can be disabled in Security Mode, enhanced security must be disabled in administrator settings. Access administrator settings, select Security and disable before accessing Security Mode and turning it off.

[otphas]

I have the same problem , but with 1051 pro , i cant enter in service mode , CE pass is changed and all know passes not work , i think i need new Nvram . I am not sure what will happen if i disconnect the battery on NVram , maybe will kill the Nvram ?

[tulintron]

How much does it cost you to pay for an NVRAM and how long does it take to resolve?


I can solve it now for half the price