Page 2 of 2 FirstFirst 12
Results 11 to 16 of 16
  1. #11
    Technician
    KM BH C308 freezes in "two towers and dot" state while attempt to do FW Update.

    feracampos's Avatar
    Join Date
    Jul 2021
    Location
    Ciudad del Este
    Posts
    34
    Rep Power
    3

    Re: KM BH C308 freezes in "two towers and dot" state while attempt to do FW Update.

    Quote Originally Posted by Synthohol View Post
    first, its a 320G hdd and dont try an SSD, thats a waste of time and money.
    the copier puts like 7 partitions on the drive and partitioning an SSD is, well just stupid if it even works at all.
    the copiers OS was never meant for solid state drives.
    the i series is different.

    My error, it is indeed a 320GB disk. But I cannot find here anything below 1TB for HDD disks.
    On my region there's only SSDs with almost the same size. And I believe the SSDs from today are cheaper than the spinning ones.
    Only if there's another limitation, like the partitions that you mention.

    Well, at start I believed that this will be a straight process, now I am realizing that it will take a little more digging.
    Thank you!

  2. #12
    Service Manager 1,000+ Posts
    KM BH C308 freezes in "two towers and dot" state while attempt to do FW Update.


    Join Date
    Sep 2011
    Location
    Perth, Western Australia
    Posts
    1,632
    Rep Power
    62

    Re: KM BH C308 freezes in "two towers and dot" state while attempt to do FW Update.

    ive used 500GB drives without issue

    I had a problem doing firmware ages ago and seem to recall setting HDD to 'not installed' and unplugging it then allowed me to do Firmware, then just re enable it and plug HDD in again.

    but it might just been a coincidence

  3. #13
    Senior Tech 250+ Posts
    Join Date
    May 2016
    Posts
    355
    Rep Power
    20

    Re: KM BH C308 freezes in "two towers and dot" state while attempt to do FW Update.

    Quote Originally Posted by feracampos View Post
    Because it is. The last post on that is mine, when I have "done it" with logical format. Oh boy, I was wrong.
    Now I'm trying to do the SATA FW upgrade, but unsuccessfully.
    So, I tried to do a full fw upgrade to the G00-X4, and still having the same issue with the two towers and dot freeze point.

    Now I'm digging into the HDD problem.
    I believe that fault on the boot process have something to do.
    The system actually cannot mount the HDD anymore, so the user and fax function keeps on "configuring" and after a while the C-D011 error pop out.
    I cannot see FW version (blurry picture)

    1. Fw recovery tool B0.
    2. FW G00-X4

    If B0 doesn't fix the error code then replace HDD
    HDD must be set to installed.

    P.S. You shoul'd first clear error with trouble reset procedure at startup (hold down yellow reset key and turn ON the machine).
    Then turn OFF, insert USB and hold down red (Stop) key and power ON.
    B0 upgrade should be executed (not stucked at 2 bars).

  4. #14
    Certified Konica Expert 2,500+ Posts
    KM BH C308 freezes in "two towers and dot" state while attempt to do FW Update.

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    north jersey
    Posts
    3,875
    Rep Power
    144

    Re: KM BH C308 freezes in "two towers and dot" state while attempt to do FW Update.

    8\10 times i order\replace the sata cable at the same time.
    you would be surprised how many times that made a difference.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  5. #15
    Technician
    KM BH C308 freezes in "two towers and dot" state while attempt to do FW Update.

    feracampos's Avatar
    Join Date
    Jul 2021
    Location
    Ciudad del Este
    Posts
    34
    Rep Power
    3

    Re: KM BH C308 freezes in "two towers and dot" state while attempt to do FW Update.

    Thanks for all replies!
    Now I have more options to try.
    Today I'll check if I can buy a new HDD, and cables.

    After that I'll retry to do everything.

    These are the FWs in the machine at present day:

    MFP Card Version A7PU0Y0-F000-G00-54(00)
    MFP Controller BOOT Program A7PU0Y0-1E00-G00-01(00)
    MFP Controller Linux Base Linux-3.10.40
    MFP Controller Kernel Program A7PU0Y0-1C00-G00-24
    MFP Controller SubSet A7PU0Y0-1F00-G00-09(00)
    MFP Controller A7PU0Y0-0100-G00-54(00)
    Operation Panel Message Data A7PU0Y0-8100-G00-42
    Fax Board Controller1
    Fax Board Controller2
    Fax Board Controller3
    Fax Board Controller4
    ADF A87R0Y0-0024-G00-02
    Finisher A2YU0Y0-0071-G10-02
    RU
    ZU
    Panel CPU A7PU0Y0-8900-G30-01
    DSC1
    DSC2
    Loadable Device Driver1
    Loadable Device Driver2
    SD
    Voice Data
    Movie Data A7PU0Y0-C000-G00-90(00)
    Dictionary Data
    OCR Library
    Panel Sound Data A7PU0Y0-C200-G00-00
    MFP Controller Thread Image Parameter
    MFP Controller PIC Image Parameter
    Machine Controller A7PU0Y0-0200-G00-13
    Machine Controller BOOT A7PU0Y0-0210-G00-00
    Machine Controller Printer A7PU0Y0-0220-G00-12
    Machine Controller Media A7PU0Y0-0230-G00-02
    Machine Controller IO A7PU0Y0-0240-G00-00
    Machine Controller Scanner A7PU0Y0-0300-G00-02
    Image Reader Controller A7PU0Y0-8600-G00-39
    SCB A7AH0Y0-1A00-G00-02(00)
    Power Sub-CPU A7AH0Y0-1900-G00-10(00)
    SATA Controller A7AH0Y0-6403-G00-03(00)
    MFP Controller System A7PU0Y0-1000-G00-54(00)
    MFP Controller Print Controller A7PU0Y0-3000-G00-46
    MFP Controller Print Controller Font A7PU0Y0-3F00-G00-42
    MFP Controller Print Controller Demo Page A7PU0Y0-3E00-G00-00
    MFP Controller MIO A7PU0Y0-5000-G00-32(00)
    MFP Controller PIC A7PU0Y0-8200-G00-31


    Thanks a lot again!

  6. #16
    Technician
    KM BH C308 freezes in "two towers and dot" state while attempt to do FW Update.

    feracampos's Avatar
    Join Date
    Jul 2021
    Location
    Ciudad del Este
    Posts
    34
    Rep Power
    3

    Re: KM BH C308 freezes in "two towers and dot" state while attempt to do FW Update.

    Btw, the machine bootup normally today.
    As if nothing happened yesterday.

    When I find another HDD, I'll replace it and do the firmware anyway.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here