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  1. #11
    Senior Tech 100+ Posts
    What is the most secure / complex MFP installation you did?


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    Re: What is the most secure / complex MFP installation you did?

    I did an install for a fairly large investment firm once. I was given a booklet filled with pre-configuration instructions. Approx... 16 pages. The hilarious part was after following all the instructions, the local I.T. contact wanted me to set up all the print drivers and SMB scanning myself, even though their domain had everything locked down without administrator privilege. He didn't seem to understand why I couldn't just get on all the computers in his network and install whatever software I needed to install. I asked him if he had a server that he would like me to help him install the drivers on so that he could share them out over the domain. He had no idea what I was talking about. I wonder how much that guy got paid...

  2. #12
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: What is the most secure / complex MFP installation you did?

    Quote Originally Posted by techsxge View Post
    I have a client that has 40 MFP's over 5 different locations where the workers switch workplace all the time so we did a network just for the MFP's and installed a card reader to it 2 years ago and i am there frequently for maintenance and every worker there thanks me for the idea of the card reader and cards. Can just recommend that
    We’ve been after them to get set up with cards and readers since we first installed Streamline about 3 years ago.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  3. #13
    Master Of The Obvious 10,000+ Posts
    What is the most secure / complex MFP installation you did?

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    Re: What is the most secure / complex MFP installation you did?

    For me, the maximum security prison was the worst.

    It took two hours to get from the parking lot, check in, empty my pockets, get searched (don't forget between the toes!), metal detector, gather a prepared toolkit that never left the facility (it had only 15 items, not much that you can do with that), get escorted to the location, and either accompanied the whole time or double locked in the office alone.

    When I finished it took only 1 hour to reverse the process. So a very basic service call took not less than 3 hours. And if you need something from the car: approval from the warden to bring in whatever it was, and 3 addition hours of security checks (going out and back in).

    Jamie would fill in for me occasionally. He was a nervous sort and the guards caught on to that. His security checks were much more thorough (cavity checks). He really really hated it when I took vacations.

    I once spent 3 additional hours looking for an empty tube of superglue that I threw in a trash can ... and consequently did not have at checkout. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
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    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #14
    Senior Tech 100+ Posts
    What is the most secure / complex MFP installation you did?


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    Re: What is the most secure / complex MFP installation you did?

    Quote Originally Posted by blackcat4866 View Post
    For me, the maximum security prison was the worst.

    It took two hours to get from the parking lot, check in, empty my pockets, get searched (don't forget between the toes!), metal detector, gather a prepared toolkit that never left the facility (it had only 15 items, not much that you can do with that), get escorted to the location, and either accompanied the whole time or double locked in the office alone.

    When I finished it took only 1 hour to reverse the process. So a very basic service call took not less than 3 hours. And if you need something from the car: approval from the warden to bring in whatever it was, and 3 addition hours of security checks (going out and back in).

    Jamie would fill in for me occasionally. He was a nervous sort and the guards caught on to that. His security checks were much more thorough (cavity checks). He really really hated it when I took vacations.

    I once spent 3 additional hours looking for an empty tube of superglue that I threw in a trash can ... and consequently did not have at checkout. =^..^=

    The last copier company I worked at was only 1 of 5 vendors allowed into the largest state Prison in my state..... and the country I believe. Getting in the facilities and to the equipment was always a bear, but none of the MFP's we serviced were on the network. Not even connected to fax lines. All they used them for was copying. But yeah... I feel your pain.

  5. #15
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    Re: What is the most secure / complex MFP installation you did?

    Complexity would be anything CAC/PIV related.

    As far as security, that would be the federal courthouse I went to the week after 9/11. Copier parts look remarkably suspicious when viewed through an x-ray machine and a veil of paranoia.

  6. #16
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    What is the most secure / complex MFP installation you did?


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    Re: What is the most secure / complex MFP installation you did?

    Oh yeah forgot about this one. Not that you would consider real security but sure did feel like it! I had this account called the Franciscan Sisters where girls went to become nuns. It was a big house and copier was upstairs in the living quarters. They couldn't look or talk to a man. The old head nun (Sister Claire rest in peace) stood by me the whole time like a mother hen watching her chicks (nuns)!

    And of course over the years I've had the usual calls at Military bases, nuclear power plants, oil refinery, etc. where you leave your vehicle outside the gate and are driven to the copier.

  7. #17
    Service Manager 1,000+ Posts
    What is the most secure / complex MFP installation you did?


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    Re: What is the most secure / complex MFP installation you did?

    Quote Originally Posted by copyman View Post
    Oh yeah forgot about this one. Not that you would consider real security but sure did feel like it! I had this account called the Franciscan Sisters where girls went to become nuns. It was a big house and copier was upstairs in the living quarters. They couldn't look or talk to a man. The old head nun (Sister Claire rest in peace) stood by me the whole time like a mother hen watching her chicks (nuns)!

    And of course over the years I've had the usual calls at Military bases, nuclear power plants, oil refinery, etc. where you leave your vehicle outside the gate and are driven to the copier.
    i just wish if there is a complex config u could just do it once, backup the settings then apply it to a totally different copier.

    even with usb export/import its only taking the bare minimum not even the static IP is copied over lol.

    i think Konica themselves have some remote deployment software but ive never used it not sure if thats any better

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