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  1. #1
    Technician
    Join Date
    Apr 2019
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    neuenburg am rhein
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    7

    C3320i with Fax Board

    Hi Folks
    We sold a new C3320i + FK-517.
    the customer want to send fax and she want the tx report with the first page printed on the tx report.
    I ve set it in Service Mode but the tx report is not printed always with the first seite on it.
    The Firmware is KJ and SW 25 is set to 30Hex.
    I hope all I ve write is understandable.
    Thak you for your time

  2. #2
    Senior Tech 100+ Posts
    Join Date
    Apr 2014
    Location
    Baton Rouge, LA
    Posts
    101
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    Re: C3320i with Fax Board

    Assuming you have the Fax Kit installed correctly, the default setting will be to only print a tx report if the fax fails to go through. You need to go to the administrator menu and in the fax section you should have a setting to turn the report on for every fax.

  3. #3
    Technician
    Join Date
    Aug 2020
    Location
    freiburg
    Posts
    28
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    5

    Re: C3320i with Fax Board

    The tx report is printed every time. The tx ve always success. One time is the tx report printed with the first seite, other times without.

    Gesendet von meinem SM-G980F mit Tapatalk

  4. #4
    Certified Konica Expert 2,500+ Posts
    C3320i with Fax Board

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    north jersey
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    Re: C3320i with Fax Board

    in service mode, fax, list output select "with image"
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  5. #5
    Technician
    Join Date
    Aug 2020
    Location
    freiburg
    Posts
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    5

    Re: C3320i with Fax Board

    The customer hat tipped simply the telephone icon in the upper parts of display. Thanks all

    Gesendet von meinem SM-G980F mit Tapatalk

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