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  1. #1
    Service Manager 1,000+ Posts
    konica minolta bizhub 287 stuck on start up screen

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    konica minolta bizhub 287 stuck on start up screen

    the machine is stuck on its start up screen. I turned it on holding reset and the dot is on the top right. but cant get past that
    I read about dv ram or resetting.. what has anyone had any luck with to reset these?

    thanks much

    brent

  2. #2
    Senior Tech 250+ Posts
    konica minolta bizhub 287 stuck on start up screen

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    Re: konica minolta bizhub 287 stuck on start up screen

    Quote Originally Posted by brent View Post
    the machine is stuck on its start up screen. I turned it on holding reset and the dot is on the top right. but cant get past that
    I read about dv ram or resetting.. what has anyone had any luck with to reset these?

    thanks much

    brent
    No Error Code displaying? Maybe disconnect the HDD and try to boot again

  3. #3
    Service Manager 1,000+ Posts
    konica minolta bizhub 287 stuck on start up screen

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    Re: konica minolta bizhub 287 stuck on start up screen

    nope no error code tried to boot several times just sits idle with the copy light at red..

  4. #4
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    konica minolta bizhub 287 stuck on start up screen

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    Re: konica minolta bizhub 287 stuck on start up screen

    Quote Originally Posted by brent View Post
    nope no error code tried to boot several times just sits idle with the copy light at red..
    that sounds like hdd or nv ram to me. Worst case would be the main board

  5. #5
    Field Supervisor 500+ Posts Woxner's Avatar
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    Re: konica minolta bizhub 287 stuck on start up screen

    Try reloading firmware first. May be corupt.

  6. #6
    Service Manager 1,000+ Posts
    konica minolta bizhub 287 stuck on start up screen

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    Re: konica minolta bizhub 287 stuck on start up screen

    going to try firmware today and we will see.. thank you

    brent

  7. #7
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: konica minolta bizhub 287 stuck on start up screen

    If firmware fails and disconnecting options,HDD, etc also don't helps may be corrupted eMMC.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  8. #8
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    Re: konica minolta bizhub 287 stuck on start up screen

    Quote Originally Posted by brent View Post
    the machine is stuck on its start up screen. I turned it on holding reset and the dot is on the top right. but cant get past that
    I read about dv ram or resetting.. what has anyone had any luck with to reset these?

    thanks much

    brent
    check the optics not the most likely but I have seen twice the flat cable to the cis/1st mirror cracked and shorting the scanner down.

  9. #9
    Service Manager 1,000+ Posts
    konica minolta bizhub 287 stuck on start up screen

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    Re: konica minolta bizhub 287 stuck on start up screen

    Quote Originally Posted by Albonline View Post
    check the optics not the most likely but I have seen twice the flat cable to the cis/1st mirror cracked and shorting the scanner down.
    I am thinking since the new firmware didnt work nv ram is my next bet.. when the stick is in the mfp wont download.. it tells me invalid external memory please make sure the external memory.. lol

    brent

  10. #10
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: konica minolta bizhub 287 stuck on start up screen

    Quote Originally Posted by brent View Post
    I am thinking since the new firmware didnt work nv ram is my next bet.. when the stick is in the mfp wont download.. it tells me invalid external memory please make sure the external memory.. lol

    brent

    Could be that another brand of stick could work. Happen to me once to often that the USB drive is the problem.
    Whatever

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