I've got a Bizhub C658 that jams in the second cassette on every page. It's not registering that the paper is picked up. If I press the door closed firmly, it prints without issue. I've changed the sensor at the take up section, but it did not fix the issue. I know there are adjustment lines for leveling the door, but I wasn't sure if there was any adjustment for how tight the door holds shut. This was a machine we got pre-owned and it looks like it had a large capacity cassette on the side of the machine before we purchased it(sticker below the bypass is removed and some of the cutouts on the bottom cassette support this hypothesis), and as best as I can tell having that mounted to the side must have warped the door a little bit to the point that now it can't print from tray 2.
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