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  1. #1
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    konica minolta bizhub c3350i blue and pink lines on setup

    good day

    we have a bizhub c3350i that is giving blue and pink lines on the pages when copying or scaaning , we redone the setup procedure and after running setup again it give CD262 error code and does self diagnostics and says no error found , any suggestions please woul be highly appreciated

  2. #2
    Field Supervisor 500+ Posts
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    Re: konica minolta bizhub c3350i blue and pink lines on setup

    Quote Originally Posted by brantekcc View Post
    good day

    we have a bizhub c3350i that is giving blue and pink lines on the pages when copying or scaaning , we redone the setup procedure and after running setup again it give CD262 error code and does self diagnostics and says no error found , any suggestions please woul be highly appreciated
    They are known as lines of shame, setup not completed properly. the failure code says wireless not working.


    from service manual

    When the 2nd network card settings is set to “Set” but the upgrade kit (UK-221) is not installed.
    • Upgrade Kit (UK-221) is faulty.

  3. #3
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    Re: konica minolta bizhub c3350i blue and pink lines on setup

    Quote Originally Posted by Albonline View Post
    They are known as lines of shame, setup not completed properly. the failure code says wireless not working.


    from service manual

    When the 2nd network card settings is set to “Set” but the upgrade kit (UK-221) is not installed.
    • Upgrade Kit (UK-221) is faulty.


    thank you , there is no 2nd network card installed in the machine ?
    can the setup be run again from start or how do we resolve this please

  4. #4
    Field Supervisor 500+ Posts
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    Re: konica minolta bizhub c3350i blue and pink lines on setup

    service mode, turn off 2nd network card. Yes you can redo setup. .follow the steps in the directions exactly from start to finish.

  5. #5
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    Re: konica minolta bizhub c3350i blue and pink lines on setup

    all sorted thank you for the help

  6. #6
    Master Of The Obvious 10,000+ Posts
    konica minolta bizhub c3350i blue and pink lines on setup

    blackcat4866's Avatar
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    Re: konica minolta bizhub c3350i blue and pink lines on setup

    Quote Originally Posted by Albonline View Post
    They are known as lines of shame, setup not completed properly. the failure code says wireless not working.


    from service manual

    When the 2nd network card settings is set to “Set” but the upgrade kit (UK-221) is not installed.
    • Upgrade Kit (UK-221) is faulty.
    I came across this one myself. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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