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  1. #1
    Service Manager 2,500+ Posts
    I feel soooooo embarrassed.........

    Hansoon's Avatar
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    I feel soooooo embarrassed.........

    My folder with firmware for the BH-C-284e series got corrupted. No problem I thought, I have a back-up. However, the back-up got corrupted too, because me dork just updated it with just that corrupted previous folder. Now I do not have the latest firmware for the BH-C-284e which I believe should be the A5C10Y0-F000-GHV-M1.exe or is there “Later & Greater” in the meantime?

    Any help please?

    Hans
    " Sent from my Intel i286 using MS-DOS 2.0 "

  2. #2
    Master Of The Obvious 10,000+ Posts
    I feel soooooo embarrassed.........

    blackcat4866's Avatar
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    Re: I feel soooooo embarrassed.........

    Check your email.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Service Manager 5,000+ Posts
    I feel soooooo embarrassed.........

    copier tech's Avatar
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    Re: I feel soooooo embarrassed.........

    Quote Originally Posted by Hansoon View Post
    My folder with firmware for the BH-C-284e series got corrupted. No problem I thought, I have a back-up. However, the back-up got corrupted too, because me dork just updated it with just that corrupted previous folder. Now I do not have the latest firmware for the BH-C-284e which I believe should be the A5C10Y0-F000-GHV-M1.exe or is there “Later & Greater” in the meantime?

    Any help please?

    Hans

    No need to 'back up' any firmware simply download it direct from Konica Minolta.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  4. #4
    Service Manager 2,500+ Posts
    I feel soooooo embarrassed.........

    Hansoon's Avatar
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    Re: I feel soooooo embarrassed.........

    Quote Originally Posted by copier tech View Post

    No need to 'back up' any firmware simply download it direct from Konica Minolta.


    I'm an Indy, so no way to get anything from Konica Minolta.........



    Hans
    " Sent from my Intel i286 using MS-DOS 2.0 "

  5. #5
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: I feel soooooo embarrassed.........

    Quote Originally Posted by copier tech View Post

    No need to 'back up' any firmware simply download it direct from Konica Minolta.


    Oh my gosh 🤣
    If all we were dealers, direct and so on I wonder what will happen with your neat "side" business
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #6
    Senior Tech 250+ Posts
    I feel soooooo embarrassed.........

    techsxge's Avatar
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    Re: I feel soooooo embarrassed.........

    Quote Originally Posted by Hansoon View Post
    My folder with firmware for the BH-C-284e series got corrupted. No problem I thought, I have a back-up. However, the back-up got corrupted too, because me dork just updated it with just that corrupted previous folder. Now I do not have the latest firmware for the BH-C-284e which I believe should be the A5C10Y0-F000-GHV-M1.exe or is there “Later & Greater” in the meantime?

    Any help please?

    Hans
    do you still need the fw?

  7. #7
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: I feel soooooo embarrassed.........

    I think he got covered by blackcat - otherwise i'd be happy to help Hans, too.

    We also use an internal file server maintained by one of my techs - the rest of the crew get this data on their notebooks via sync-tool.
    All in all this saves labour time compared to download it from the manufacturers site everytime "on demand".

  8. #8
    Service Manager 2,500+ Posts
    I feel soooooo embarrassed.........

    Hansoon's Avatar
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    Re: I feel soooooo embarrassed.........

    Guys, Cat got me thankfully G20-M1, and I am now totally confused what is the latest firmware for the BH-C-284e. All my information got lost by my screw-up.

    Hans
    nospam[at]rex-technika.com

    " Sent from my Intel i286 using MS-DOS 2.0 "

  9. #9
    Senior Tech 250+ Posts
    I feel soooooo embarrassed.........

    techsxge's Avatar
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    Re: I feel soooooo embarrassed.........

    Quote Originally Posted by Gift View Post
    I think he got covered by blackcat - otherwise i'd be happy to help Hans, too.

    We also use an internal file server maintained by one of my techs - the rest of the crew get this data on their notebooks via sync-tool.
    All in all this saves labour time compared to download it from the manufacturers site everytime "on demand".
    I wrote myself a little batch script that auto downloads all files from our dealer to my server and then syncs it with all notebooks on the weekend of my fellow techs. That way we have the newest Firmware, Tools and Service Manual for all Machines on hand when needed.

  10. #10
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: I feel soooooo embarrassed.........

    Quote Originally Posted by techsxge View Post
    I wrote myself a little batch script that auto downloads all files from our dealer to my server and then syncs it with all notebooks on the weekend of my fellow techs. That way we have the newest Firmware, Tools and Service Manual for all Machines on hand when needed.
    Nice - back then KM offered an "offline tool" wich downloaded all FW, manuals, bulletins automatically on an external NAS drive but since they established knova I don't really know how to automate this anymore. Still it's better if only one person kaaps everything up to date and sync/share this date with the other techs.

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