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KM just issued a technical bulletin for mandatory modification of the FS-539 finishers. Apparently they were assembled incorrectly at the factory which results in misaligned output when stapling. It looks like it's going to be a fun modification. Not looking forward to doing this at all...
A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...
Thank God we don't have one. Looks like a lot of fun involved-springs, grease, tight spaces and possibly damaged FS. What a great QA though!Originally Posted by femaster
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
I'm not surprised at KM, really...
The techs should get the reimbursement directly from konica. Waste of time
$108, great compensation KM. They should have set fire to the entire i Series machines instead of their toner plants.
Par for the course with KM as of late.
Failing to plan is planning to fail!!!
Can be the defect be seen before you start disassembly?
It would be really disappointing to spend two hours disassembling the finisher ... only to discover that you never needed to. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I think so.
Have a look to the right roller from outside. The passiv white roller should have a distance from the right margin... you should see the metall axis. If not then the roller are misalignet to the grey active rollers with the spikes.
fin1.jpg
Or on Pic 2 you can check the distance of the 2 middle rollers, they should be not to close to each other.
fin3.jpg
Is that the metal guide shaving off the rubber? That's fairly obvious. It sounds like you need to have a new set of rubber rollers on hand before doing the bulletin. Thanks, occus. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
you can by serial number
FS-539
AAR4WY1031758 - AAR4WY1035182
FS-539SD
AAR4WYA022846 - AAR4WYA025403
There is a serial number range listed in the bulletin. Also, any that were produced after the problem discovery, and have the rollers installed properly, will have a "green label" attached to them.
A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...
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