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  1. #1
    Service Manager 500+ Posts femaster's Avatar
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    FS-539 Mandatory Modification Bulletin Issued by KM

    KM just issued a technical bulletin for mandatory modification of the FS-539 finishers. Apparently they were assembled incorrectly at the factory which results in misaligned output when stapling. It looks like it's going to be a fun modification. Not looking forward to doing this at all...
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    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: FS-539 Mandatory Modification Bulletin Issued by KM

    Quote Originally Posted by femaster View Post
    KM just issued a technical bulletin for mandatory modification of the FS-539 finishers. Apparently they were assembled incorrectly at the factory which results in misaligned output when stapling. It looks like it's going to be a fun modification. Not looking forward to doing this at all...
    Thank God we don't have one. Looks like a lot of fun involved-springs, grease, tight spaces and possibly damaged FS. What a great QA though!
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  3. #3
    Trusted Tech 50+ Posts
    FS-539 Mandatory Modification Bulletin Issued by KM


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    Re: FS-539 Mandatory Modification Bulletin Issued by KM

    Quote Originally Posted by tsbservice View Post
    Thank God we don't have one. Looks like a lot of fun involved-springs, grease, tight spaces and possibly damaged FS. What a great QA though!
    I'm not surprised at KM, really...

  4. #4
    Senior Tech 100+ Posts
    FS-539 Mandatory Modification Bulletin Issued by KM

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    Re: FS-539 Mandatory Modification Bulletin Issued by KM

    The techs should get the reimbursement directly from konica. Waste of time

  5. #5
    The Wolf 1,000+ Posts mojorolla's Avatar
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    Re: FS-539 Mandatory Modification Bulletin Issued by KM

    $108, great compensation KM. They should have set fire to the entire i Series machines instead of their toner plants.
    Par for the course with KM as of late.


    Failing to plan is planning to fail!!!

  6. #6
    Master Of The Obvious 10,000+ Posts
    FS-539 Mandatory Modification Bulletin Issued by KM

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    Re: FS-539 Mandatory Modification Bulletin Issued by KM

    Can be the defect be seen before you start disassembly?

    It would be really disappointing to spend two hours disassembling the finisher ... only to discover that you never needed to. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
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    Re: FS-539 Mandatory Modification Bulletin Issued by KM

    Quote Originally Posted by blackcat4866 View Post
    Can be the defect be seen before you start disassembly?

    It would be really disappointing to spend two hours disassembling the finisher ... only to discover that you never needed to. =^..^=

    I think so.
    Have a look to the right roller from outside. The passiv white roller should have a distance from the right margin... you should see the metall axis. If not then the roller are misalignet to the grey active rollers with the spikes.
    fin1.jpg


    Or on Pic 2 you can check the distance of the 2 middle rollers, they should be not to close to each other.
    fin3.jpg

  8. #8
    Master Of The Obvious 10,000+ Posts
    FS-539 Mandatory Modification Bulletin Issued by KM

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    Re: FS-539 Mandatory Modification Bulletin Issued by KM

    Is that the metal guide shaving off the rubber? That's fairly obvious. It sounds like you need to have a new set of rubber rollers on hand before doing the bulletin. Thanks, occus. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Service Manager 1,000+ Posts
    FS-539 Mandatory Modification Bulletin Issued by KM


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    Re: FS-539 Mandatory Modification Bulletin Issued by KM

    Quote Originally Posted by blackcat4866 View Post
    Can be the defect be seen before you start disassembly?

    It would be really disappointing to spend two hours disassembling the finisher ... only to discover that you never needed to. =^..^=
    you can by serial number



    FS-539
    AAR4WY1031758 - AAR4WY1035182
    FS-539SD
    AAR4WYA022846 - AAR4WYA025403

  10. #10
    Service Manager 500+ Posts femaster's Avatar
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    Re: FS-539 Mandatory Modification Bulletin Issued by KM

    Quote Originally Posted by blackcat4866 View Post
    Can be the defect be seen before you start disassembly?

    It would be really disappointing to spend two hours disassembling the finisher ... only to discover that you never needed to. =^..^=
    There is a serial number range listed in the bulletin. Also, any that were produced after the problem discovery, and have the rollers installed properly, will have a "green label" attached to them.
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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