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  1. #1
    Senior Tech 250+ Posts
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    Konica C227 image

    HI

    customer refers to an image problem and asked for 3D glasses . .
    outlining in color mode not good. (see picture)image002.pngimage001.png
    Not much experiences in this model, is there an adjustment procedure for correcting this?

    Thanks in advance

  2. #2
    Service Manager 2,500+ Posts
    Konica C227  image


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    Re: Konica C227 image

    Quote Originally Posted by GeorgeBest View Post
    HI

    customer refers to an image problem and asked for 3D glasses . .
    outlining in color mode not good. (see picture)image002.pngimage001.png
    Not much experiences in this model, is there an adjustment procedure for correcting this?

    Thanks in advance
    Try cleaning print heads & IDC sensors (near transfer belt) and do gradation adjustment. If this don't work and depending on life counters may need the magenta drum replaced. You can swap color drums around to see if issue follows.

  3. #3
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica C227 image

    Probably K drum needs replacement. Colour units on this model are IUs no separate drum unit + developer unit.
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  4. #4
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: Konica C227 image

    Magenta offset - I'd start with cleaning the IDC sensors and laser glasses, too and check the ITB for marks that could confuse the sensors - if everything is ok run gradation adjust from service or admin mode like suggested by copyman. Checking the remaining consumable lifetimes couldn't hurt, too.

  5. #5
    Service Manager 1,000+ Posts
    Konica C227  image


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    Re: Konica C227 image

    Everytime ive had this occur just get customer to restart. And the start up stabilisation almost always fixes it

    Sent from my Pixel 4 XL using Tapatalk

  6. #6
    Service Manager 1,000+ Posts femaster's Avatar
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    Re: Konica C227 image

    Quote Originally Posted by rrrohan View Post
    Everytime ive had this occur just get customer to restart. And the start up stabilisation almost always fixes it
    Works almost every time. Full reboot and problem goes away.

    Of course, it's not like this happened for no reason, so there very well could be other potentially issues that lead up to that. I'd definitely take a look at the parts others have recommended, but a reboot is good way to clear that up temporarily until you can get the time to take a deeper look at the machine.
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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