Page 1 of 2 12 LastLast
Results 1 to 10 of 13
  1. #1
    Technician
    Join Date
    Aug 2013
    Location
    st louis
    Posts
    21
    Rep Power
    24

    Why do the I series suck so bad, yes there's a question in my post,lol.

    So on with another question. Ok, so KM came out with the 4e series, it was a pretty good machine at the time, minus the ssd issue in the beginning and lithium battery issues where machines have been kept way past the 5 year mark.
    Then came the 8 series... an even better machine but required drums to be changed at 150k mark whereas the 4 series could go 250k. Other than that it was the best machine(in my opinion) KM produced.
    Now comes the I series....... Did the design engineers that developed the previous machines retire? Or did KM hire kids that were used to playing with Legos to help design these turds. Even if you take out the software glitches the machines themselves are horribly designed. Paper thin metal that can be bent if you look at it too hard and parts that just stop working for no reason other than shotty design. I want to blame Covid for this but know deep down its the engineers that designed this thing that's the issue. Yes I know this is more of a rant that technical but felt I should ask other techs of THEIR OPINIONS about the I series. It can't be just me that feels this way. Right now I got one not spinning the toner bottles. Yesturday it was phantom jams on a different machine, day before that fuser errors. WTF....

    Sent from my SM-N986U using Tapatalk

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    7,144
    Rep Power
    346

    Re: Why do the I series suck so bad, yes there's a question in my post,lol.

    Quote Originally Posted by pickle8486 View Post
    So on with another question. Ok, so KM came out with the 4e series, it was a pretty good machine at the time, minus the ssd issue in the beginning and lithium battery issues where machines have been kept way past the 5 year mark.
    Then came the 8 series... an even better machine but required drums to be changed at 150k mark whereas the 4 series could go 250k. Other than that it was the best machine(in my opinion) KM produced.
    Now comes the I series....... Did the design engineers that developed the previous machines retire? Or did KM hire kids that were used to playing with Legos to help design these turds. Even if you take out the software glitches the machines themselves are horribly designed. Paper thin metal that can be bent if you look at it too hard and parts that just stop working for no reason other than shotty design. I want to blame Covid for this but know deep down its the engineers that designed this thing that's the issue. Yes I know this is more of a rant that technical but felt I should ask other techs of THEIR OPINIONS about the I series. It can't be just me that feels this way. Right now I got one not spinning the toner bottles. Yesturday it was phantom jams on a different machine, day before that fuser errors. WTF....

    Sent from my SM-N986U using Tapatalk
    All that stuff is called Ecology + Economy equals to more Profit. In example, you want less ozone, then forget about charge wires and welcome tiny printers charge rollers. I installed yesterday bizhib C3350i and it was over the pallet looking so fragile so if MFP weight is 50 kilogrammes I suspect pallet can sustain up to exactly 50 kilogrammes and not even 1 kilogramme more
    Brand new bizhib 550i reboots constantly on setup due to bad firmware
    I believe currently this is situation with all manufacturers. Freaking new reality 🤣
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  3. #3
    Service Manager 2,500+ Posts
    Why do the I series suck so bad, yes there's a question in my post,lol.


    Join Date
    Sep 2005
    Location
    South Jersey
    Posts
    3,853
    Rep Power
    133

    Re: Why do the I series suck so bad, yes there's a question in my post,lol.

    Quote Originally Posted by pickle8486 View Post
    So on with another question. Ok, so KM came out with the 4e series, it was a pretty good machine at the time, minus the ssd issue in the beginning and lithium battery issues where machines have been kept way past the 5 year mark.
    Then came the 8 series... an even better machine but required drums to be changed at 150k mark whereas the 4 series could go 250k. Other than that it was the best machine(in my opinion) KM produced.
    Now comes the I series....... Did the design engineers that developed the previous machines retire? Or did KM hire kids that were used to playing with Legos to help design these turds. Even if you take out the software glitches the machines themselves are horribly designed. Paper thin metal that can be bent if you look at it too hard and parts that just stop working for no reason other than shotty design. I want to blame Covid for this but know deep down its the engineers that designed this thing that's the issue. Yes I know this is more of a rant that technical but felt I should ask other techs of THEIR OPINIONS about the I series. It can't be just me that feels this way. Right now I got one not spinning the toner bottles. Yesturday it was phantom jams on a different machine, day before that fuser errors. WTF....

    Sent from my SM-N986U using Tapatalk
    Most Kon Min techs feel as you do. The new machines are getting progressively worse. Personally I like the 4 series better than the 8 series. Although the 8 series is close to the 4 series it was the beginning of the end for Kon/Min. First they changed the drums in 8 series so they wouldn't last as long now they are designing the machines to last 5 years if lucky.

    Just my opinion, after what Kon/Min did to their dealers & customers with the toner shortage and now selling crap equipment it's only a matter of time before Canon takes control of the market.

  4. #4
    Senior Tech 250+ Posts
    Why do the I series suck so bad, yes there's a question in my post,lol.


    Join Date
    Oct 2010
    Posts
    258
    Rep Power
    33

    Re: Why do the I series suck so bad, yes there's a question in my post,lol.

    Won't they fix the bugs with firmware eventually? That will not take care of the cheaply made components. I'm concerned what comes after the i series. I'm going to sell the 8 series for a few more years then I will have to sell the i series. Even with these issues my life is so much better not having to work on Minolta's old analogue machines. EP5000, 4050 , 2080, 3170 etc. Color digital cf3102-2002 junk.

  5. #5
    The Wolf 2,500+ Posts mojorolla's Avatar
    Join Date
    Jan 2010
    Location
    Cleveland OH
    Posts
    2,514
    Rep Power
    126

    Re: Why do the I series suck so bad, yes there's a question in my post,lol.

    These machines Solutions docs are getting ridiculously large.
    The C550 Solution doc currently sits at 533 pages with 453 different bugs and glitches.
    I believe the "i" stands for "incomplete"; these are horrible boxes.


    Failing to plan is planning to fail!!!

  6. #6
    Service Manager 2,500+ Posts
    Why do the I series suck so bad, yes there's a question in my post,lol.


    Join Date
    Sep 2005
    Location
    South Jersey
    Posts
    3,853
    Rep Power
    133

    Re: Why do the I series suck so bad, yes there's a question in my post,lol.

    Or the "i" could mean"idiot designed" ......

  7. #7
    Senior Tech 100+ Posts
    Why do the I series suck so bad, yes there's a question in my post,lol.

    copyrooks's Avatar
    Join Date
    Oct 2013
    Posts
    200
    Rep Power
    30

    Re: Why do the I series suck so bad, yes there's a question in my post,lol.

    I series is terrible. Transfer belts getting clogged. Drums and fusers not lasting. Doc feeders having to be modified. Storage boards failing. Constant firmware updates. Even feed rollers not lasting 30000. Even the desktop 4050i/c3350i series are bad. Failing imaging unit, failing transfer belts and waste toner bottles.

  8. #8
    Service Manager 1,000+ Posts femaster's Avatar
    Join Date
    May 2011
    Location
    A Small City in MI
    Posts
    1,282
    Rep Power
    97

    Re: Why do the I series suck so bad, yes there's a question in my post,lol.

    We've had multiple issues with the i-models, but the latest was just poor quality control. Fresh out of the box C300i with a DF-714 mounted to it. Couldn't get a single sheet of paper through it, J-6633 jams every single time.

    During troubleshooting, it was determined that the registration rollers weren't turning. Did sensor and load checks and found that everything was good except the M3 motor that drives the registration rollers, it wouldn't operate at all. Removed the cover and found that the wire for the motor was just laying in there, it had never been plugged into the socket on the ADF board.
    A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
    My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

  9. #9
    Senior Tech 250+ Posts
    Join Date
    May 2018
    Location
    Hong Kong
    Posts
    465
    Rep Power
    19

    Re: Why do the I series suck so bad, yes there's a question in my post,lol.

    Quote Originally Posted by copyman View Post
    Most Kon Min techs feel as you do. The new machines are getting progressively worse. Personally I like the 4 series better than the 8 series. Although the 8 series is close to the 4 series it was the beginning of the end for Kon/Min. First they changed the drums in 8 series so they wouldn't last as long now they are designing the machines to last 5 years if lucky.

    Just my opinion, after what Kon/Min did to their dealers & customers with the toner shortage and now selling crap equipment it's only a matter of time before Canon takes control of the market.

    Agree~

  10. #10
    Senior Tech 100+ Posts
    Why do the I series suck so bad, yes there's a question in my post,lol.


    Join Date
    Feb 2011
    Location
    Las Vegas
    Posts
    220
    Rep Power
    31

    Re: Why do the I series suck so bad, yes there's a question in my post,lol.

    I would agree. The 4e series have been solid machines. Kyocera had a solid machine with the Falcon Series then they went and completely messed it up when they went to the TaskAlfa 3500i style. It's almost as if they thought it was too good of a machine and they couldn't have that.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here