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  1. #11
    Service Manager 1,000+ Posts
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    Re: C450i + FS-533 + PK-519

    I looked this up..
    Engine DIP switch 15
    Choice of FS-533 paper pullout control switching
    • When the JAM code 72-17 occurs, it switches to ON. (When FS-533 installed)
    Switch No. 15 Contents Default
    OFF Controls the main body exit normally. ○
    ON Increases the pullout speed when the main body exiting paper.

    It looks like the change to ON is auto when J72-17 occurs, but this has no reference to J72-70. Might be worth trying anyway. E

  2. #12
    Senior Tech 100+ Posts elmaligno's Avatar
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    Talking Re: C450i + FS-533 + PK-519

    Quote Originally Posted by tech51 View Post
    I had this a couple of weeks ago on c450i. I came to the conclusion it was a timing error between the main body exit and the finisher. I ended up lubricating the main body exit roller bushes and the code didn’t reappear after a long test whereas before it was nearly every print.

    Might be an idea to try this and let us know if it helps or if I just got lucky.
    That was the problem. Thank you all.

  3. #13
    Master Of The Obvious 10,000+ Posts
    C450i + FS-533 + PK-519

    blackcat4866's Avatar
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    Re: C450i + FS-533 + PK-519

    Quote Originally Posted by tech51 View Post
    I had this a couple of weeks ago on c450i. I came to the conclusion it was a timing error between the main body exit and the finisher. I ended up lubricating the main body exit roller bushes and the code didn’t reappear after a long test whereas before it was nearly every print.

    Might be an idea to try this and let us know if it helps or if I just got lucky.
    This was common on the xx8 series with the FS-533. It only jammed when the finisher was attached. The way we figured it out was that the heavy media (Thick2) which feeds out slower did not jam. The exit bushings were nearly seized. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #14
    Field Supervisor 500+ Posts
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    Re: C450i + FS-533 + PK-519

    Quote Originally Posted by blackcat4866 View Post
    This was common on the xx8 series with the FS-533. It only jammed when the finisher was attached. The way we figured it out was that the heavy media (Thick2) which feeds out slower did not jam. The exit bushings were nearly seized. =^..^=
    Yup, that’s what gave me the idea.

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