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  1. #1
    Senior Tech 250+ Posts
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    C250i fusing problem

    Hello,

    Several bizhub C250i sometimes have fusing problem, toner cannot fixed on paper.
    check the unit is ok, increased fusing temp. but no luck
    replace new unit solve it, what reason cause this?
    F/W G00-J9
    Fuser life more than 70%

  2. #2
    Service Manager 5,000+ Posts
    C250i fusing problem

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    Re: C250i fusing problem

    Quote Originally Posted by jwai View Post
    Hello,

    Several bizhub C250i sometimes have fusing problem, toner cannot fixed on paper.
    check the unit is ok, increased fusing temp. but no luck
    replace new unit solve it, what reason cause this?
    F/W G00-J9
    Fuser life more than 70%
    We have seen this a lot, the fuser units on the i series seem to be very poor. The only option is to replace it.

    Hoping Konica Minolta come up with a modified version soon!.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Senior Tech 250+ Posts
    C250i fusing problem


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    Re: C250i fusing problem

    Quote Originally Posted by jwai View Post
    Hello,

    Several bizhub C250i sometimes have fusing problem, toner cannot fixed on paper.
    check the unit is ok, increased fusing temp. but no luck
    replace new unit solve it, what reason cause this?
    F/W G00-J9
    Fuser life more than 70%
    I dont think it is a firmware issue but J9 is pretty old current firmware is N4. when you update firmware you also need to update function version. current function level is 2.1 you set it by setting sw25 to hex 30.
    as far as fusing make sure paper weight is set correctly

  4. #4
    Senior Tech 250+ Posts
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    Re: C250i fusing problem

    Quote Originally Posted by Markks View Post
    I dont think it is a firmware issue but J9 is pretty old current firmware is N4. when you update firmware you also need to update function version. current function level is 2.1 you set it by setting sw25 to hex 30.
    as far as fusing make sure paper weight is set correctly
    Paper weight is correct, client only use 80gsm paper and plain paper is set on machine.

  5. #5
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: C250i fusing problem

    Quote Originally Posted by copier tech View Post
    We have seen this a lot, the fuser units on the i series seem to be very poor. The only option is to replace it.

    Hoping Konica Minolta come up with a modified version soon!.

    I've not had one last life yet, seem to have random blisters happening around the half way mark. Not impressed.

  6. #6
    Senior Tech 100+ Posts suomi's Avatar
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    Re: C250i fusing problem

    Quote Originally Posted by EarthKmTech View Post
    I've not had one last life yet, seem to have random blisters happening around the half way mark. Not impressed.
    No part has lasted as promised....

  7. #7
    Service Manager 2,500+ Posts
    C250i fusing problem


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    Re: C250i fusing problem

    Not sure for this model but there is firmware for the 8 series addressing this issue mostly for 1st page after coming out of sleep mode.

    Have you gone into the service mode and increased the fusing temp?

    Aftermarket toner?

  8. #8
    Senior Tech 250+ Posts avecosat's Avatar
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    Re: C250i fusing problem

    I've had that problem a couple of times on a C250i and I'm trying to get it from KM under warranty.

  9. #9
    Service Manager 5,000+ Posts
    C250i fusing problem

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    Re: C250i fusing problem

    Quote Originally Posted by EarthKmTech View Post
    I've not had one last life yet, seem to have random blisters happening around the half way mark. Not impressed.
    We also have a long wait to get them from KM. They simply tell us 'sorry we don't have an ETA'

    Very poor UK dealer support.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  10. #10
    Senior Tech 250+ Posts
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    Re: C250i fusing problem

    Quote Originally Posted by copyman View Post
    Not sure for this model but there is firmware for the 8 series addressing this issue mostly for 1st page after coming out of sleep mode.

    Have you gone into the service mode and increased the fusing temp?

    Aftermarket toner?
    I increased fusing temperature to +5 and +10, same result, genuine toner is using.
    After print 2 pages , i check fuser side temp. it dropped to 8X degree and than raised to 11X degree.
    tested same method on one C224, the temp. stayed on 12X degree.

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