Good Morning to all of you,
Please, i need help with a konica c554e causing scratch repeated marks on paper. The marks looks like tire marks and have the same distance between then. The paper becomes smashed in the marks and no toner adesion. All colors and trays presents the same result. I visually inspected the drums, the pressure roller, 2nd transfer roller and the fuser and they appears to be with no damage on the surface despite the bad print quality. Can someone please tell me your bet, because i am totally lost in this one.
Respectfully
Douglas Xavier
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