Thanks: 
Likes: I'm guessing that you need to use the Panel Customisation Tool, to bring back the "buttons" that are missing
Dislikes: 0
I'm guessing that you need to use the Panel Customisation Tool, to bring back the "buttons" that are missing
Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...
Another easy way around this is to setup scan to email and call it a day
Or search this forum for what Ed mentioned.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Originally Posted by emujo2
Set Softswitch 12 to hex 00 and softswitch 41 to 00 and load latest base firmware.
emujo2 and Markks,
Thank you for the replies, I have tried setting all of the softswitches to match another machine and have uploaded the A5C10Y0-F000-GDS-M1(00) Firmware but to no avail.
I have also tried firmware version A5C10Y0-F000-GDT-M1(00). PS: The previous firmware version was A5C10Y0-0100-GDM-M1pki
Is there more than one firmware that I need to load or a specific sequence that I need to load the firmware in?
Please see the attached images for the firmware versions and softswitch settings.
20230208_082728.jpg
SKMC454e23020808400_0001.jpg
SKMC454e23020808400_0002.jpg
Last edited by Jp2; 02-08-2023 at 05:01 PM. Reason: added old firmware version
Try going into service mode the press stop 9 and turn off authentication wait for power cycle message after turning it off before turning off machine
Markks,
Problem solved. It was still set to auth dev 2.
Thanks for the help!
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