Fiery ic-413 crashes

[dami1405]

Fiery ic-413 crashes when I start Fiery Command WorkStation and it disconnects and I have to restart fiery again is there any fix or do I have to reinstall the system from scratch

[Synthohol]

try an older version of CWS, versions after 5.2 dont work on older fierys.

will the webpage open? if it has XP on it you may not see it in a normal browser as http is not secure.
you can try internet exploder in compatibility mode to accept non https sites.

just before wiping the fiery lets make sure your software isnt too new for the old beast.

[dami1405]

Thank you for your reply,everything worked on 5.8, but lost the paper catalog and restored backup fiery to 2 months ago and now when sending to print from fery on minolta, it simply breaks the print test page, but the configuration does not say that its buffer is full

[Synthohol]

honestly, in an hour you can reflash system software and be back printing if it comes down to it.
have you enabled remote desktop on the fiery?
just to verify if the fiery is an issue or software.

only sad part is if its the original xp version there are no available updates or patches to receive updates.

just for giggles, check the cpu cooler mounting, ive had legs break in the past making it overheat and fail when a print was sent.

[dami1405]

try an older version of CWS, versions after 5.2 dont work on older fierys.

will the webpage open? if it has XP on it you may not see it in a normal browser as http is not secure.
you can try internet exploder in compatibility mode to accept non https sites.

just before wiping the fiery lets make sure your software isnt too new for the old beast.

Thank you for your reply,
I have another disk with win7, but it starts slowly, I didn't install a newer bios, i.e. I don't know how

[Synthohol]

there is a paid upgrade kit to move to win7.
i have the ver 1.0 .iso i can help you out if you need.
please respond to the other questions i asked.

[dami1405]

there is a paid upgrade kit to move to win7.
i have the ver 1.0 .iso i can help you out if you need.
please respond to the other questions i asked.

I have discs with 1.0 xp, I also have a clone disc installed with win 7, I should update bios and service manual for 413 with win7

[dami1405]

there is a paid upgrade kit to move to win7.
i have the ver 1.0 .iso i can help you out if you need.
please respond to the other questions i asked.

opened a remote computer on someone and it shows normal fiery and windows, so I think it's a software error, the win 7 disk works normally but the system boots slowly, it takes more than 5 minutes, that's why I'm asking about the update bios procedure

[Synthohol]

5 minutes is normal.
the fiery wont take windows 7 without the bios and the memory upgrade usually.
how much ram is in the fiery? you can boost it to 8Gb (2x4) which will make it run much faster.
if still only 2Gb its slow no matter what ;')

also, when printing its best to use LPR, port 515 and Print as the queue name in the driver.
it does not excuse the fiery crashing when CWS is opened.

i would use remote desktop and install CWS (the version available on itself) and see if it still crashes.

[dami1405]

5 minutes is normal.
the fiery wont take windows 7 without the bios and the memory upgrade usually.
how much ram is in the fiery? you can boost it to 8Gb (2x4) which will make it run much faster.
if still only 2Gb its slow no matter what ;')

also, when printing its best to use LPR, port 515 and Print as the queue name in the driver.
it does not excuse the fiery crashing when CWS is opened.

i would use remote desktop and install CWS (the version available on itself) and see if it still crashes.

installed a hard drive with win7, everything works, just please, how to put 8 rams when win7 -32 supports up to 4 rams

when the memory is installed, is it necessary to clear the bios?