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Hi All,
I have a C458 that wont scan from the ADF unless I press down on the left cover.
I have determined, after removing the rear cover, that the drive gear for the paper pickup assembly is not making contact with the take-up clutch gear.
I cant find anything in mobile manuals covering this adjustment.
Any help is appreciated.
Thanks!
As a temporary fix, I was able to get it working by stripping the plastic cover off the wire of a bread tie and wrapping it around the post that the cover latches to, but I'd prefer something permanent.
Is that post cracked or damaged in some way? It's not unheard of. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
the metal post that the plastic hook from the cover attaches to is fine and there is no visible damage to the ADF
Try bending the metal post downwards. Had to do this on a few i-series right out of the box, otherwise you get a loud grinding noise and the original doesn't feed in.
Yep +1 thisOriginally Posted by KMFLT3CH
Seen this plenty when people try lifting open the jam access door without unlatching it. This is a 100% fix.
Also helps with the 6633 jams resulting from insufficient separation pressure, slippery paper with high coverage printing and slipping on pickup on the DF-714's
So the plastic latch (hook) itself on the back side of the access door is still OK? I have seen those break many times on various models which results in exactly what you are experiencing.
A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...
Everything looks fine upon visual inspection. I had to take off the back cover to diagnose that the gears weren't meshing correctly.
I bent the pins (front and rear), i had to put some effort into closing the cover, but it scans like a champ now!
Thanks!
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